Clinical Laboratory Operations Manager

6 days ago


Phoenix, Arizona, United States Sonora Quest Laboratories Full time
Job Summary

We are seeking a highly skilled and experienced Patient Services Team Lead to join our team at Sonora Quest Laboratories. This is a critical role that requires strong leadership and communication skills, as well as a deep understanding of clinical laboratory operations.

Key Responsibilities
  • Leadership and Management: Provide guidance and oversight to phlebotomists and ancillary staff, ensuring effective and efficient laboratory operations.
  • Quality and Compliance: Ensure adherence to regulatory requirements and company policies, maintaining high standards of quality and patient safety.
  • Operational Oversight: Manage daily laboratory operations, including scheduling, supply management, and waste reduction.
  • Financial Management: Monitor and control expenses, tracking supply usage and establishing par ordering levels.
  • Customer Service: Provide exceptional customer service to internal and external customers, including patients, nurses, physicians, and office personnel.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Two years of experience in clinical laboratory operations, with a strong understanding of phlebotomy and test management.
  • Skills: Advanced problem-solving, leadership, and communication skills, with excellent customer service skills.
  • Certifications: National phlebotomy certification preferred.
Preferred Qualifications
  • Previous Management Experience: Previous experience in management or leadership roles, with a strong understanding of laboratory operations.
  • Associates Degree: Associates degree or equivalent experience in a related field.


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