Team Member

6 days ago


Roswell, New Mexico, United States The RC Group, LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused Team Member to join our team at The RC Group, LLC. As a Team Member, you will play a critical role in delivering exceptional customer experiences and contributing to the success of our restaurant.

Key Responsibilities
  • Food Preparation: Prepare raw ingredients for menu item production, ensuring high-quality and timely delivery.
  • Menu Item Production: Prepare menu items for orders, adhering to food safety and sanitation procedures.
  • Guest Assistance: Provide excellent customer service, handling dining room and drive-thru responsibilities with a smile.
  • Daily Operation: Assist with receiving and storage, preventative maintenance, and opening and closing procedures to ensure seamless restaurant operations.
Accountability and Impact

As a Team Member, you will have a significant impact on customer loyalty and the overall success of our restaurant. Your contributions will directly affect our revenue generation, expense management, and customer satisfaction.

Requirements and Qualifications
  • Education: Basic math and reading skills.
  • Experience: 16 years old or older, with a valid work permit if under 18.
  • Authorized to Work: In the United States.
  • Ability to Work Flexible Hours: Yes.
  • Specialization: Food handler's certificate according to state or local requirements.
Key Challenges and Expectations
  • Personal Effectiveness: Ability to follow directions, learn quickly, and present a positive attitude.
  • Professional Focus: Punctuality, flexibility, and effective communication with colleagues and managers.
  • Customer Service: Friendly, courteous, and helpful behavior towards customers and colleagues.

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