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Team Leader of Asset Protection

2 months ago

Roswell, New Mexico, United States Target Full time

Position Overview

The hourly compensation for this role is $34.00. Compensation is determined by various factors, including labor market conditions, education, work experience, and certifications. In addition to competitive pay, Target is committed to investing in its team members, ensuring they can support themselves and their families. Eligible team members and their dependents have access to comprehensive health benefits, which may encompass medical, vision, dental, life insurance, and more, to promote overall well-being.

About Target

As a leading retailer and a Fortune 50 company with over 400,000 team members globally, Target is a well-known brand. Working at Target provides the chance to assist families in enjoying everyday life. Our commitment to community care is integral to our identity, and we invest in the areas where we live, work, and play. We focus on building relationships, nurturing talent, and achieving success as a unified team. Our core purpose shapes our values and work ethic, emphasizing care, growth, and collective success.

Role of Asset Protection

The Asset Protection (AP) teams are dedicated to ensuring the safety and security of our guests, team members, and brand, particularly during crisis situations. They safeguard profitable sales by reducing risks of loss, preventing, investigating, and resolving incidents of theft and fraud, ensuring product availability for our guests.

Key Responsibilities

  • Foster a culture of safety and security, including crisis management and crowd control, while providing support to guests and team members.
  • Execute daily and weekly AP workload priorities to align with business objectives and achieve targets.
  • Address external theft incidents and implement preventive measures for future occurrences.
  • With guidance from leadership, develop strategic solutions for external theft and fraud, including apprehending individuals in line with company policy.
  • Collaborate with and educate store leaders on operational priorities related to loss prevention.
  • Lead a team of hourly team members, focusing on recruitment, development, evaluation, and retention of talent.

Typical Daily Activities

  • Support overall store sales and enhance profitability by ensuring product availability for guests.
  • Influence and validate security and safety protocols; engage in store emergency responses and develop plans for in-store events.
  • Assist in training teams on emergency preparedness and security procedures.
  • Coach and develop team members to enhance their skills and expertise, as directed by leadership.
  • Anticipate staffing needs and collaborate with leadership to foster a culture of accountability through clear expectations and performance management.
  • Identify theft and loss trends within the store.
  • Recognize shortage risks in key areas and assist leadership in formulating strategies to mitigate loss and drive sales.
  • Work a schedule that accommodates guest and business needs, including early morning, overnight, evening, and weekend shifts.
  • Develop and adjust schedules based on security and theft patterns.
  • Oversee the prevention, identification, and resolution of external theft incidents.
  • Support internal investigations led by AP leadership.
  • Train team members on merchandise protection and auditing processes.
  • Implement operational changes as directed by leadership.
  • Communicate AP priorities to team members and leadership.
  • Build a trusting relationship with leadership and store management.
  • Model a safety-first culture by recognizing safe practices and addressing safety hazards.
  • Execute strategies to achieve business results while prioritizing guest experience.
  • Evaluate and recommend candidates for open positions, fostering a guest-centric team.
  • Lead onboarding and training initiatives to close knowledge and skill gaps.
  • Hold team members accountable to established expectations.
  • Maintain all required training certifications.
  • Act as the first responder for in-store incidents.
  • Promote a culture of best practices through team training and development.
  • Deliver a shopping experience that meets guest needs.
  • Demonstrate a commitment to diversity, equity, and inclusion through ongoing development and inclusive practices.
  • Support leadership in cultivating a safety advocacy culture by recognizing hazards and ensuring safe work practices.
  • Perform additional duties as required by business needs.

Candidate Profile

We may be a great fit if:

  • You thrive in a dynamic and energetic environment, working efficiently as part of a team.
  • You find joy in providing exceptional service that makes guests feel valued.
  • You enjoy leading teams in stocking, setting, and selling products.
  • You prefer a role that is active and engaging rather than a traditional desk job.

Essential Qualifications

  • Must be 18 years or older.
  • High school diploma or equivalent required.
  • Must meet any state or local licensing and legal requirements for the position.
  • Previous experience in retail or loss prevention is preferred but not mandatory.
  • Ability to lead and hold others accountable.
  • Effective communication skills across various devices and technology.
  • Ability to work independently and collaboratively.
  • Strong organizational skills to manage workload and prioritize tasks.
  • Welcoming and helpful demeanor.

Physical Requirements

  • Ability to access all areas of the building to address guest or team member concerns.
  • Ability to interpret instructions and reports.
  • Capability to climb ladders as needed.
  • Ability to apprehend individuals in accordance with company policy.
  • Proficient in handling and moving merchandise safely, including lifting items up to 40 pounds.
  • Flexibility to work a varied schedule, including nights, weekends, and holidays.
  • Ability to remain mobile throughout the duration of a scheduled shift.

Compliance with the Americans with Disabilities Act (ADA)