Hardware Applications Engineer

3 weeks ago

Tucson, Arizona, United States Hexagon Mining Full time
Job Title: Hardware Applications Engineer

We are seeking a highly skilled Hardware Applications Engineer to join our team at Hexagon Mining. As a key member of our engineering team, you will be responsible for providing outstanding support to our customers, analyzing and resolving technical issues, and collaborating with cross-functional teams to develop and improve our products.

Responsibilities:
  • Perform hardware design reviews, including schematic and SI reviews, to ensure customer designs meet Hexagon guidelines
  • Define, analyze, and develop systems engineering, mechanical, and electronics requirements for Hexagon Mining hardware products
  • Design, validate, execute, and evaluate tests for Hexagon Mining hardware products
  • Generate technical documentation to support Hexagon Mining hardware products, including specifications, content for technical manuals and data sheets, test plans, drawings, etc.
  • Work directly with our Hexagon customers, analyzing data to answer questions, reproduce errors, resolve same, or escalate customer issues
  • Be involved in customer interactions and communications via conference calls, or face-to-face meetings
  • Familiarize yourself with performing hardware debug procedures using oscilloscopes, analyzers, and shell scripts to qualify, validate, and resolve Hexagon product issues for customer systems
  • Track, file new bugs, and reproduce issues as needed
  • Create hardware design guides, application notes, datasheets, and other supporting technical collateral
  • Work on initiatives and provide feedback to the product team to influence future Hexagon product designs based on the feedback from customers and technology trends
  • Oversight for the design and development of the group's hardware platform for current and future products
  • Design, Test, and Delivery of PCBA solutions
  • Ensure the compatibility of selected hardware with software and approved overall product directions
  • Provide support to Manufacturing, Service/Support, and RMA teams to solve hardware-related issues, improve processes, and design/specify testing fixtures and procedures
  • Perform a deep analysis of new products returned from field trials to discover the existence of design flaws and propose solutions for such issues
  • Work with 3rd party certification laboratories to obtain compliance/certification on new and existing hardware products, including filing paperwork, creating test samples, preparing execution scripts and procedures, and devising solutions for compliance failures
  • Provide recommendations regarding hardware product directions relevant to the mining business and new technologies
  • Initiate continuous product improvement activities
Requirements:
  • BS/MS in EE, CE, Systems Engineering, or a related field (or equivalent experience)
  • A minimum of 3-5 years of engineering experience
  • Experience with autonomous vehicles and/or product development is desirable
  • Strong analytical skills, including experience in PCB design and review
  • Professional-level interpersonal skills, including an ability to adjust communication to the technical level of the audience
  • A highly developed capability to communicate procedures, results, and recommendations accurately and succinctly to customers
  • Experience with using lab tools such as oscilloscopes, multi-meters, and logic analyzers
  • Comfortable working in various Linux environments as well as with Windows OSs

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