Veterinary Services Associate
5 days ago
About MedVet
MedVet is a leading provider of emergency and specialty veterinary care with practices across the United States.
We're committed to delivering exceptional patient care and customer service in a fast-paced environment.
Job Summary
This role requires a skilled and compassionate individual to provide excellent client service, manage medical records, and perform administrative tasks.
The ideal candidate will have strong communication skills, attention to detail, and the ability to work effectively in a team.
Key Responsibilities
- Greet and check-in clients
- Answer telephones and transfer calls
- Escort clients and their pets to exam rooms
- Manage medical records, charts, reports, and correspondence
- Discuss payment options and process payments
- Maintain a neat and clean lobby
Requirements
- Ability to remain composed in stressful situations
- Excellent verbal and written communication skills
- Excellent client service skills and phone etiquette
- Attention to detail, self-motivated, and ability to work successfully as part of a team
- Sense of urgency within a fast-paced environment
- Some flexibility with work hours and able to work additional hours when necessary
- Critical thinking skills and ability to anticipate needs inter- and intra-departmentally
- General computer competency required, including Microsoft Word and Excel
- Previous experience in a veterinary setting preferred
Salary and Benefits
The estimated salary for this role is $45,000 - $60,000 per year, depending on experience.
In addition to competitive compensation, we offer comprehensive benefits, including health insurance, vision and dental coverage, 401(k) matching, and paid time off.
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