Restaurant Operations Manager

5 days ago

Cedar Rapids, Iowa, United States Pizza Ranch Full time
About Us

Pizza Ranch Inc. is a fast-casual restaurant chain that has been serving high-quality food and exceptional customer service since 1981. Our unique concepts specialize in pizza, chicken, salad, and dessert buffet, as well as delivery and take-out. With over 200 locations in thirteen states, we have grown steadily and established ourselves as a leader in the industry.

We strive to make a positive impact on our guests, team members, and communities. Our mission is to "Establish Every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."

Responsibilities:

As a General Manager at Pizza Ranch, you will be responsible for leading the management of the guest experience through Qualtrics data and feedback. You will provide overall restaurant leadership by recognizing the importance of employee engagement to guest satisfaction, motivating team members, coaching, and training the team for operational excellence. You will also be responsible for driving store-level profitability and sales goals by controlling food and labor costs.

Key Accountabilities:

• Guest Satisfaction
• Effective Business Management
• Appropriate and Fair Business Practices
• Training and Development

Qualifications, Skills, and/or Competencies:

• Passion for leading and developing people
• Proven record of management, communication, and organizational skills
• The ability to prioritize multiple situations
• Effective communicator, and listener with good oral and written communication skills
• 3-5 years of Restaurant Management experience, preferred
• Proficient in basic computer skills
• High School graduate or equivalent, College Degree, preferred
• Possess business acumen

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