Technical Support Expert
4 days ago
This role is a part of a collaborative team that provides a superior computing environment to our Care Centers. As an IT Support Engineer L2, you will drive daily to your assigned clinic sites on a bi-weekly rotation.
You will be the escalation point to the L1 engineers on the support team and participate in various projects such as building out new Care Centers, M&A activity, and improving desktop automation services.
Essential Duties:
- Provides coverage of the IT Support phone queue during normal business hours
- Responds to and resolves escalated support requests across a wide variety of issues
- Participates in a weekly rotation to the assigned clinic sites
Qualifications:
- Associates Degree in information technology or related field and at least five years of related experience
- Reliable transportation is a must
- Ability to travel to work with practices when required
Estimated Salary: $70,000 - $85,000 per year
About Resurgens Orthopaedics:
We are a premier provider of musculoskeletal care in the United States. Our team of experts is dedicated to delivering high-quality patient care and exceptional service to our patients and partners.
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