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Field Technician Associate

2 months ago

Atlanta, Georgia, United States NTT DATA Full time

About the Role:

NTT DATA is seeking a skilled Field Technician Associate to join our team. As a Field Technician Associate, you will be responsible for providing technical support and services to our clients. This role requires strong technical skills, excellent communication skills, and the ability to work independently.

Key Responsibilities:

  • Provide technical support and services to clients, including troubleshooting and resolving technical issues.
  • Install, configure, and maintain hardware and software systems.
  • Perform routine maintenance and repairs on equipment and systems.
  • Collaborate with clients to understand their technical needs and provide solutions.
  • Document and track technical issues and resolutions.
  • Stay up-to-date with the latest technical developments and advancements in the field.

Requirements:

  • Minimum of three years' experience in technical support or a related field.
  • Strong technical skills, including knowledge of hardware and software systems.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Valid driver's license and reliable transportation.

Preferred Qualifications:

  • A+ certification or equivalent.
  • Experience with Citrix, VPN, antivirus, and SCCM client.
  • Knowledge of industry-standard tools and technologies.

About NTT DATA:

NTT DATA is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.