Field Service Technician

2 weeks ago


Atlanta, Georgia, United States Rapiscan Systems Full time
Job Description Overview

Rapiscan Systems, a leading provider of security and inspection systems, is seeking a skilled Field Service Technician to join our team. Our products are used worldwide to inspect baggage, cargo, people, vehicles, and other objects for contraband. We are committed to delivering high-quality solutions to our customers, and we need a talented individual to help us achieve this goal.

Responsibilities
  • Equipment Installation and Maintenance: Install, repair, and maintain Rapiscan's equipment in the field to ensure optimal performance and customer satisfaction.
  • Customer Support: Provide exceptional customer service, responding to emergency and non-scheduled calls for service within established response time goals.
  • Documentation and Reporting: Accurately document all maintenance and repair work, submitting paperwork in a timely manner.
  • Travel and Training: Travel to various locations, including on short notice, to assist other field sites and complete training courses as required.
Qualifications
  • Education and Experience: Associate of Science degree in electronics or a related technical discipline, or equivalent military training or experience.
  • Technical Skills: Strong knowledge of electronic and mechanical assemblies, wiring diagrams, and schematics. Familiarity with test equipment and high-voltage equipment is a plus.
  • Communication and Interpersonal Skills: Excellent business communication skills, both oral and written, with the ability to work effectively in a team environment.
Physical Requirements

The physical demands of this role include standing, walking, stooping, squatting, kneeling, reaching, bending, and lifting up to 50 pounds. The ability to work in a fast-paced environment with minimal oversight is essential.

This position requires a credit and education verification as part of our background check.

Please review our benefits here: Life at OSI



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