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Field Service Technician
1 month ago
Rapiscan Systems is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for ensuring the optimal performance of our security and inspection systems.
Key Responsibilities:- Install, repair, and maintain equipment in the field
- Provide exceptional customer service and ensure total customer satisfaction
- Respond to emergency and non-scheduled calls for service within established response time goals
- Meet daily service repair needs and drive customer satisfaction at assigned sites
- Complete all scheduled maintenance within required deadlines
- Document all maintenance and repair work and submit paperwork in a timely manner
- Order, install, and return parts as required
- Maintain a safe and clean work environment and adhere to company safety procedures and product workmanship procedures
- Associate of Science degree in electronics or a related technical discipline or equivalent military training or experience
- 4 years of experience in a field service environment, with a strong background in electronics and mechanical assemblies
- Knowledge of electronic and mechanical assemblies, wiring diagrams, and schematics
- Familiarity with test equipment and experience with high voltage and x-ray producing equipment
- Excellent communication and interpersonal skills
- Ability to work under pressure in a fast-paced environment with minimal oversight
- Flexible schedule and ability to travel up to 75% of the time
- Ability to walk, stand, stoop, squat, kneel, reach, bend, and sit for extended periods
- Ability to lift up to 50 pounds
Rapiscan Systems is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.