Community Liaison Specialist
4 days ago
Job Summary:
Elders-Choice Inc is seeking a Community Liaison Specialist to manage communication between local community organizations and community citizens. The ideal candidate will foster connections between our agency and the clients/families that we serve.
Key Responsibilities:
• Screen inquiries about Elders Choice of PA Care services via telephone.
• Fill out Request for Service form and document on the form the referral source.
• Conduct assessments for potential consumers seeking 24/7 live-in care services with Elders Choice of PA.
• Assist with credentialing direct care workers, setting up interviews for client opportunities and auditing their files to ensure compliance with DOH licensing standards.
• Build relationships with rostered direct care workers.
• Educate clients and direct care workers on how to fill out and ensure accuracy on the long-term care insurance forms when applicable.
• Outreach to Elders Choice of PA's client, families, power of attorney's and guardians by calling or visiting time to time to show "Good Will."
• Take telephone calls, text and email during and after working hours.
• Marketing & Outreach to the community to acquire new clients.
Requirements:
• College degree in Social Work preferred.
• Any certifications or license welcomed.
• A minimum of three years working with older adults in the healthcare field.
• A Social "people person", energetic, must have good communication, listening, networking and strong organizational, basic computer skills and willing to enhance skills and education when necessary.
Compensation:
$25.00 per hour w/ bonuses
Flexible work from home options available.
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