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Client Relationship Associate
1 month ago
We are seeking a highly skilled Client Relationship Associate to join our team at Randstad. As a Client Relationship Associate, you will be responsible for providing exceptional client service through strong interpersonal and client relationship management (CRM) skills.
Key Responsibilities:- Provide exceptional client service through strong interpersonal and client relationship management (CRM) skills.
- Serve as the initial point of contact for clients and follow standardized procedures to meet client needs.
- Conduct research for complex requests and utilize multiple resources to find answers and resolutions independently.
- Document client and team feedback in support of service improvement efforts within the business.
- Use a consultative approach to position products and services to clients.
- 2 years of experience in a call center or customer service role.
- Experienced in client relationship management and CRM skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
We are an equal opportunity employer and welcome people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.
We offer a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
