Airport Operations Coordinator
2 months ago
We are seeking a highly skilled Airport Information Coordinator to join our team at the City of Chicago. This role will be responsible for coordinating customer service initiatives, supervising front-line staff, and ensuring a positive passenger experience at O'Hare and Midway Airports.
Key Responsibilities- Supervise and coordinate the day-to-day operations of front-line customer service staff.
- Develop and implement training programs for customer service staff.
- Plan and participate in various customer service initiatives and events.
- Monitor and respond to customer correspondence and complaints.
- Assist with scheduling and staffing for events and activities at both airports.
- Maintain financial records and reports.
- Develop and maintain relationships with airport stakeholders.
- Bachelor's degree in business or public administration or a related field.
- Five years of project management experience or an equivalent combination of education and experience.
- Proficiency in MS Word and Excel.
- Previous experience in customer service, guest services, or a related field.
The City of Chicago offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
This is a 24/7 on-call operation, and the selected candidate must be flexible to work varied shifts, including evenings and weekends.
The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.
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Airport Operations Coordinator
2 weeks ago
Chicago, Illinois, United States City of Chicago Full timeAirport Operations Coordinator Job SummaryThe City of Chicago is seeking a highly skilled Airport Operations Coordinator to join our team. As an Airport Operations Coordinator, you will be responsible for supervising customer service front-line staff, coordinating customer service initiatives, and ensuring a positive passenger experience at O'Hare and Midway...
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Airport Operations Coordinator
4 weeks ago
Chicago, Illinois, United States City of Chicago Full timeJob Summary:The City of Chicago is seeking a highly skilled Airport Operations Coordinator to join our team. As a key member of our Airport Operations team, you will be responsible for ensuring a positive passenger experience at O'Hare and Midway Airports.Key Responsibilities:Supervise and coordinate the day-to-day operations of front-line customer service...
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Airport Operations Assistant
2 weeks ago
Chicago, Illinois, United States Prospect Airport Services Full timeAirport Operations AssistantAt Prospect Airport Services, we are seeking a skilled Airport Operations Assistant to join our team. In this role, you will be responsible for ensuring the smooth flow of baggage and monitoring the conveyor belt at the security gate or baggage service office.Key Responsibilities: Assist customers with loading baggage onto the...
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Airport Operations Coordinator
4 weeks ago
Chicago, Illinois, United States City of Chicago Full timeAirport Information Coordinator Job DescriptionJoin the City of Chicago team as an Airport Information Coordinator, where you will play a vital role in ensuring a positive passenger experience at O'Hare and Midway Airports.Key Responsibilities:Supervise customer service front-line staff and coordinate customer service initiatives.Develop and implement...
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Airport Operations Specialist
2 weeks ago
Chicago, Illinois, United States Prospect Airport Services Full timeAirport Operations SpecialistAt Prospect Airport Services, we are seeking a skilled Airport Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the safe and efficient loading, unloading, and handling of aircraft, baggage, and cargo.Key Responsibilities:Load and unload aircraft, baggage, and...
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Airport Operations Coordinator
2 months ago
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Airport Operations Coordinator
1 month ago
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Airport Operations Coordinator
3 weeks ago
Chicago, Illinois, United States City of Chicago Full timeJob Title: Airport Information CoordinatorJoin the City of Chicago's team as an Airport Information Coordinator, where you will play a crucial role in ensuring a positive passenger experience at O'Hare and Midway Airports.Key Responsibilities:Supervise and coordinate customer service initiatives to ensure a seamless passenger experience.Develop and implement...
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Airport Operations Manager
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Airport Terminal Services Agent
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Airport Operations Manager
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Airport Operations Coordinator
1 month ago
Chicago, Illinois, United States Alliance Ground International Full timeAbout Alliance Ground InternationalWe are a leading ground handling company providing services to 100 airlines in 61 airports across the U.S. and Canada.Job SummaryWe are seeking a highly skilled and experienced Administrative Assistant to join our team. As an Administrative Assistant, you will be responsible for providing administrative support to our...
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Airport Operations Specialist
1 month ago
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Airport Operations Supervisor
3 hours ago
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Airport Operations Specialist
3 weeks ago
Chicago, Illinois, United States Alliance Ground International Full timeJob Title: Airport DriverJob Summary:Alliance Ground International is seeking a skilled Airport Driver to join our team. As an Airport Driver, you will be responsible for transporting cargo via 53' trailer from various types of aircraft to warehouse or warehouse to aircraft while adhering to strict safety regulations.Key Responsibilities:Transport cargo via...
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Airport Operations Specialist
4 weeks ago
Chicago, Illinois, United States Alliance Ground International Full timeJob Title: Airport DriverAt Alliance Ground International, we are seeking a highly skilled and experienced Airport Driver to join our team. As an Airport Driver, you will be responsible for transporting cargo via 53' trailer from various types of aircraft to warehouse or warehouse to aircraft while adhering to strict safety regulations.Key...
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Airport Operations Supervisor
2 weeks ago
Chicago, Illinois, United States United Airlines Full timeUnited Airlines is seeking a highly skilled Airport Operations Supervisor to join our team in a particular airport location. This role will serve as the dedicated in-field, frontline supervisor for the operation of United's suite of premium products, including United Clubs, Polaris lounges, Global Services, VIP, and tarmac transportation program.The...
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Airport Experience Coordinator: Chicago, IL
3 weeks ago
Chicago, Illinois, United States WorldStrides Full timeJob Title: Airport Experience CoordinatorWorldStrides is a global leader in educational travel and experiential learning. We provide a wide range of programs for students, teachers, and local vendors. As an Airport Experience Coordinator, you will play a crucial role in ensuring the smooth arrival and departure of groups at Chicago's airports.Key...
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Airport Facilities Manager
2 weeks ago
Chicago, Illinois, United States National Guard Employment Network Full timeJob SummaryWe are seeking a highly skilled Airport Facilities Manager to join our team at the National Guard Employment Network. As a key member of our airport operations team, you will be responsible for ensuring the smooth operation of our airport facilities, including maintenance, repairs, and customer service.Key Responsibilities:Supervise and coordinate...
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Airport Lounge Operations Manager
4 weeks ago
Chicago, Illinois, United States Hyde Park Hospitality Full timeJob Title: Airport Lounge SupervisorJob Summary:The Airport Lounge Supervisor is a key member of our team, responsible for ensuring exceptional guest experiences in our airport lounge. This role requires a strong leader who can execute policies, procedures, and brand standards to achieve high levels of guest satisfaction.Key Responsibilities:Oversee shifts,...