Customer Service Representative
3 weeks ago
BillGO is seeking a highly motivated and customer-focused Support Specialist to join our team. As a Support Specialist, you will be responsible for providing exceptional customer service and support to our suppliers and end-users.
Key Responsibilities:- Participate in weekly support meetings with stakeholders and manager to discuss ongoing issues and strategies.
- Collaborate with product and engineering teams to log and track bugs, and provide feedback based on customer input.
- Provide phone, email, and chat support to suppliers using our payment services.
- Assist in delivering bill pay payments to SMBs and serve as a conduit between end-users, Enrollment Team, Product, and Engineering.
- Develop and document processes to improve resolution handling and supplier experience.
- Proactively contact suppliers to assist with payment processing and ensure timely resolution of issues.
- Meet and exceed KPI delivery and SLA adherence standards.
- 2+ years of customer service and/or biller enablement experience.
- Experience providing business service support.
- Excellent communication skills, both written and verbal.
- Ability to accurately track and record data with high attention to detail.
- Ability to manage time effectively to achieve personal, departmental, and company goals.
- Ability to identify, document, and communicate enhancements to company processes.
BillGO is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment.
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Customer Service Representative
4 weeks ago
Fort Collins, Colorado, United States Domino's Pizza LLC Full timeJob Title: Customer Service Rep(06237)Job Summary:Domino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, both in person and over the phone. You will also be responsible for operating all equipment, stocking and...
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Fort Collins, Colorado, United States Advance - Global Australian Professionals Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Advance - Global Australian Professionals. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide professional and knowledgeable support...
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Customer Service Representative
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Fort Collins, Colorado, United States Fort Collins Chrysler Jeep Dodge Ram Full timeJob Title: Customer Service RepresentativeFort Collins Dodge Chrysler Jeep is seeking a highly motivated and experienced Business Development Center (BDC) Representative to join our team.About the Role:The ideal candidate will be a positive, enthusiastic, and dynamic individual who thrives in a fast-paced team environment. A flexible schedule, including...
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Customer Service Representative
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Fort Collins, Colorado, United States Fort Collins Chrysler Jeep Dodge Ram Full timeBusiness Development Center RepresentativeFort Collins Dodge Chrysler Jeep is seeking a highly motivated and experienced Business Development Center (BDC) Representative to join our team.About the RoleThe ideal candidate will be a positive, enthusiastic, and dynamic individual who thrives in a fast-paced team environment. A flexible schedule, including...
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1 month ago
Fort Collins, Colorado, United States Domino's Pizza LLC Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction, and resolving any issues that may arise.Key...
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Customer Service Representative
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Fort Collins, Colorado, United States Gwen Brooks - State Farm Agent Full timeCustomer Relations RepresentativeAre you a people person with a passion for building strong relationships? Do you enjoy working with customers to understand their needs and provide solutions? If so, we may have the perfect opportunity for you!About the RoleAs a Customer Relations Representative, you will be responsible for establishing and maintaining strong...
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Customer Service Representative
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Fort Collins, Colorado, United States Ranch and Home Supply LLC Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Ranch and Home Supply LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers through various channels, including phone, email, and...
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Customer Service Representative
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Fort Collins, Colorado, United States TEKsystems Full timeJob Title: Call Center RepresentativeAt TEKsystems, we're seeking a highly skilled Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our patients and clients.Key Responsibilities:Answer inbound calls from patients and provide timely and accurate responses to...
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Customer Service Representative
4 weeks ago
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Customer Service Representative
4 weeks ago
Fort Collins, Colorado, United States American Family Insurance Full time{"Benefits": "Competitive compensation package including bonus based on performance, dental insurance, vision insurance, paid time off, and training & development opportunities.", "Job Summary": "The Customer Service Representative provides exceptional customer experiences for potential and existing customers, identifying opportunities to cross-sell and...
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Customer Service Representative
1 month ago
Fort Collins, Colorado, United States American Family Insurance Full time{"Benefits": "Competitive compensation package including bonus based on performance, dental insurance, vision insurance, and paid time off.", "Job Summary": "As a Customer Service Representative at American Family Insurance, you will provide exceptional customer experiences, identify opportunities to cross-sell, and collaborate with sales specialists for...
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Customer Service Representative
3 weeks ago
Fort Collins, Colorado, United States jetCenters Full timeJob Title: Customer Service RepresentativeJob Location: LovelandWage: $12.32 per hourJob Experience: None requiredJob Type: RegularHours Per Week: 16Shift: Saturday & Sunday, 6am 2pmJob Classification: Part TimeRequirements:Minimum Age: 18Drivers License: Regular Drivers LicenseEndorsements: NoneBackground Check: YesEducation: High School Diploma/GEDDrug...
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Customer Service Representative
1 month ago
Fort Collins, Colorado, United States Domino's Pizza LLC Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective responses to customer inquiries via phone, email, and...
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Customer Service Representative
1 month ago
Fort Collins, Colorado, United States American Family Insurance Full timeAbout the Role:The Account Representative provides exceptional customer experiences for potential and existing customers at American Family Insurance. This role involves identifying opportunities to cross-sell and coordinating with sales specialists for follow-up. The successful candidate will assist the agency owner in achieving agency service goals.Key...
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Fort Collins, Colorado, United States Ben Parsons - State Farm Agent Full timeJob DescriptionAs a Customer Relations Representative at Ben Parsons - State Farm Agent, you will play a vital role in delivering exceptional customer service and ensuring the satisfaction of our clients.Key Responsibilities:Provide prompt and accurate responses to customer inquiries regarding billing, coverages, and policy changes.Handle new claims and...
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Customer Service Representative
4 weeks ago
Fort Collins, Colorado, United States City of Fort Collins Full timeJob SummaryThe City of Fort Collins Utilities is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative II. In this role, you will play a pivotal part in ensuring top-tier customer service and responsiveness to meet the needs of our utilities customers.Key ResponsibilitiesAnswer incoming questions via...
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Customer Service Representative
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Fort Collins, Colorado, United States City of Fort Collins Full timeJob SummaryThe City of Fort Collins Utilities is seeking a dedicated and customer-focused individual to join our team as a Contractual Customer Service Representative II. In this role, you will play a pivotal part in ensuring top-tier customer service and responsiveness to meet the needs of our utilities customers.Key ResponsibilitiesAnswer incoming...
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Customer Service Representative
1 month ago
Fort Collins, Colorado, United States Gwen Brooks - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Gwen Brooks - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to...