Customer Service Representative

4 weeks ago


Covina, California, United States U-Haul Full time

Job Summary:
U-Haul is seeking a skilled Reservation Manager Agent to support customers, field team members, and U-Haul dealerships through reservation placement and distribution of equipment. This role requires strong customer service skills, time management, and multitasking abilities.

Key Responsibilities:
Assist with calls from and to customers
Help support field team members and U-Haul dealerships with equipment and reservation management and placement
Review reports to aid in effective placement of equipment, customer reservations, and contracts
Assist with the Company's U-Box portable storage product

Requirements:
High school diploma or equivalent
Working knowledge of office equipment such as multiline phones, phone etiquette, Word, and email
Proficient in customer service, time management, and multitasking
Available Weekends and Holidays / In Person

What We Offer:
U-Haul offers a wide range of personal and professional growth within its organization. Our team members enjoy career stability, opportunities for advancement, and a comprehensive benefits package, including health insurance, paid holidays, and a 401(k) Savings Plan.

U-Haul is an Equal Opportunity Employer:
We are committed to creating a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products in certain states.



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