IT Systems Technician

4 days ago

Seattle, Washington, United States University of Washington Full time
Job Title: IT Systems Technician

We are seeking a highly skilled IT Systems Technician to join our team at the University of Washington. As an IT Systems Technician, you will be responsible for building, configuring, maintaining, and upgrading the information technology systems and infrastructure necessary for our organization to function effectively.

Key Responsibilities:
  • Installation and Upgrade Projects: Lead system installation or upgrade projects, including software systems, network and endpoint security, backup and redundancy infrastructure, broadcast technology systems, audio production studio systems, collaboration platforms, and work processes.
  • Technical Support: Respond immediately to any broadcast or production issues, assist other technical staff as needed in emergencies, triage and respond to daily help tickets and other IT requests from staff, and assist other departments with system installation, upgrading, or configuration.
  • Cybersecurity: Configure, install, and maintain security for users and endpoints, perform daily checks on cybersecurity infrastructure, and respond immediately to threats to network infrastructure.
  • Hardware and Software Management: Install, configure, and maintain user, studio, and conference room workstations, confirm that hardware and software specifications will meet requirements, and recommend changes to the IT Systems Manager.
  • System Administration: Create Active Directory accounts and mailboxes for new users, modify existing accounts as requested, configure and maintain KUOW network infrastructure, and coordinate with UW Networking as needed.
Requirements:
  • One year of experience as a Computer Maintenance Technician II or five years of experience as a computer maintenance technician or equivalent education/experience.
  • Experience with digital audio systems in a broadcast, studio, or live production environment.
  • Two years' experience managing and configuring Office 365, including Azure and InTune.
What We Offer:

We offer a competitive salary, excellent benefits, and a unique opportunity to work in a dynamic and collaborative environment. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.

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