Team Lead Member
4 weeks ago
As a Team Lead Member at Walmart, you will be responsible for assisting management with the supervision of associates in assigned areas of responsibility. This includes assigning duties, communicating goals and feedback, training associates on processes and procedures, and providing direction and guidance on member service approaches and techniques.
Key Responsibilities
- Assist management with supervising associates in assigned areas of responsibility
- Assign duties to associates and communicate goals and feedback
- Train associates on processes and procedures
- Provide direction and guidance on member service approaches and techniques
- Ensure compliance with company policies and procedures
- Support the Open Door Policy
- Participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
Additional Responsibilities
- Communicate and support membership by providing information on membership types, programs, and benefits to current and prospective members
- Process memberships, upgrades, and credit accounts
- Encourage membership renewals
- Participate in sales and marketing events
- Complete and maintain marketing recaps and other required documentation
- Strive to meet membership goals
- Promote the value of Sam's Club products and services
Benefits
- Competitive pay
- Performance-based bonus awards
- Health benefits including medical, vision, and dental coverage
- Financial benefits including 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting
Requirements
- 6 months retail experience including operating front-end equipment
- 6 months customer service experience
- Must be 18 years of age or older
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