Bilingual Customer Service Representative

4 weeks ago


Odessa, United States Sherwin-Williams Full time
About the Role

The Bilingual Customer Service Specialist will work closely with customers, providing exceptional service and support. Key responsibilities include answering customer inquiries, offering product recommendations, and processing sales transactions. This role requires strong communication skills, both written and verbal, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Assist customers in person and over the phone, responding to their inquiries and resolving issues in a timely and professional manner.
  • Process sales transactions, maintaining accurate records and ensuring seamless customer experiences.
  • Maintain work order files, stocking shelves, and suggesting ways to improve sales.
  • Collaborate with colleagues to achieve sales goals and provide exceptional customer service.
Requirements
  • Fluency in English and Spanish.
  • At least 18 years old.
  • Licensed to work in the country of employment.
  • Valid driver's license (preferred).
  • Previous customer service experience (preferred).


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