Customer Experience Specialist

4 weeks ago


Reading, Pennsylvania, United States Norman's Gift Shops, Inc. Full time
Job Description

Norman's Gift Shops, Inc. is seeking a qualified Part Time Sales Associate for our location. We are in the business of helping people capture their emotions and share them with one another.

Our retail teams are driven to reach store goals while delivering a memorable genuine experience to each of our customers. Our Sales Associates are the key contributors in providing a 'caring team' atmosphere for our customers.

Key Responsibilities:

  • Infuse our Customer CARE program into the culture of the store in which you drive retail sales by genuinely connecting with the customer, building relationships, and earning her business.
  • Meet store specific Crown Rewards program enrollment goals on a consistent basis.
  • Ability to learn and be efficient with our register system to ensure a pleasant point of sale experience for our customers.
  • Learn and utilize outstanding selling skills during customer interactions to build sales and drive customer satisfaction.
  • Proactively learn retail product knowledge for all merchandise to use when selling to the customer.
  • Maintain and restock displays as directed by store management.

Basic Qualifications:

  • Must be 16 years of age or older.
  • Ability to work a flexible schedule that meets the needs of the business.
  • Strong aptitude for basic math functions including percentages and general arithmetic.

Benefits and Perks:

  • Flexible Schedule
  • A lucrative 25% off shopping discount on merchandise purchased in our stores.
  • Incentive contests throughout the year

Norman's Gift Shops, Inc. is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally protected status.



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