Customer Focused Sales Professional

20 hours ago


Monterey, California, United States Chico's Full time
Job Summary:

We are looking for a detail-oriented Sales Associate to join our team. As a Sales Associate, you will be responsible for maintaining high standards in merchandise handling, presentation, loss prevention, and other duties as directed by Management.

Key Responsibilities:

  • Meet company sales goals by utilizing sales techniques and communicating product knowledge to customers
  • Maintain knowledge of current sales and promotions, and ensure pricing and visual standards are met
  • Maintain high standards in merchandise handling, presentation, loss prevention, and other duties as directed by Management

Customer Experience:

  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience
  • Ensure prompt resolution of customer concerns and maintain a fast and efficient register experience
  • Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales

Operational Excellence:

  • Support replenishment activities to keep the store full and abundant
  • Assist with locate fulfillment and visual directives, including floor sets, window changes, and signage placement

Teamwork and Growth:

  • Promote an inclusive, collaborative approach to problem-solving
  • Seek personal developmental opportunities and solicit feedback regularly

Requirements:

  • High School diploma or equivalent
  • Retail or sales experience preferred
  • Excellent communication and customer service skills
  • Ability to learn or adapt to technology provided by the company
  • Strong organizational skills and ability to multitask in a fast-paced environment

Physical Requirements:

  • Constant Walking/Standing - 67-100% of 8-hour shift
  • Occasional Lifting up to 50 lbs. - 1-33% of 8-hour shift
  • Frequent Climbing - 34%-66% of 8-hour shift

Estimated Salary: $52,000 per year



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