Field Service Client Administrator-East Elmhurst, NY
5 days ago
We are seeking a highly skilled Field Service Client Administrator to join our team at Aventiv Technologies, LLC. As a key member of our client support team, you will be responsible for developing and maintaining strong relationships with our clients, ensuring their needs are met, and providing exceptional customer service.
Key Responsibilities- Establish and maintain strong relationships with clients, ensuring their needs are met and exceeded.
- Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner.
- Collaborate with internal teams to ensure seamless communication and coordination of client requests.
- Monitor and analyze client feedback, identifying areas for improvement and implementing changes as needed.
- Develop and maintain knowledge of our products and services, staying up-to-date on industry trends and best practices.
- Travel to client sites as needed, providing on-site support and training as required.
- High school diploma or equivalent required; relevant work experience in a technology or telecommunications industry preferred.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams.
- Strong problem-solving and analytical skills, with the ability to identify and resolve complex issues.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Proficiency in Microsoft Office and ability to learn new technology quickly.
- Competitive salary range: $23.26/hr - $26.52/hr (depending on experience).
- Comprehensive benefits package, including health insurance, 401(k), disability, and life insurance.
- Paid time off and voluntary benefits.
Aventiv Technologies, LLC is a leading provider of technology solutions, committed to delivering exceptional customer service and support. We are proud to be an equal opportunity employer, dedicated to creating a diverse and inclusive work environment.
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East Elmhurst, New York, United States Aventiv Technologies, LLC Full timeJob SummaryAventiv Technologies, LLC is seeking a highly skilled and motivated Field Service Client Administrator to join our team in East Elmhurst, NY. As a Field Service Client Administrator, you will be responsible for developing a trusted advisor relationship with facility staff members, establishing yourself as the point of contact for managing the...
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East Elmhurst, New York, United States Aventiv Technologies, LLC Full timeJob SummaryWe are seeking a highly skilled Field Service Client Administrator to join our team at Aventiv Technologies, LLC. As a Field Service Client Administrator, you will be responsible for developing trusted advisor relationships with facility staff members, managing day-to-day services and support needs, and improving customer loyalty and...
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