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Optical Assistant

4 weeks ago


Elmhurst, New York, United States Warby Parker Full time
About the Role:

New Store Opening

We're seeking a skilled and enthusiastic Optical Assistant to join our team of in-house optical all-stars. As an Apprentice Optician, you'll become an expert on our brand and our glasses, helping customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle.

Key Responsibilities:
  • Work under the direct supervision of a Certified Optician mentor and learn how to meet our customers' eyewear needs
  • Learn how to take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
  • Learn how to check that our finished eyewear meets our optical standards, as well as customer requirements and requests
  • Develop the expertise to explain prescription terminology and product offerings to customers
  • Work with your team to make sure all customers receive exceptional service
  • Learn how to help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
  • Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
  • Represent our brand to help educate others and get them excited about our values and mission

About You:
  • Interested in working in a medical-oriented role to help people see
  • Passionate about working with people
  • A hands-on problem solver who's excited to grow a new technical skill
  • A clear, effective, and professional communicator
  • Dedicated to going above-and-beyond to help customers (and your team)
  • An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
  • Extremely detail-oriented and capable of juggling a wide range of responsibilities
  • Open-minded-you're constantly learning and challenging what you know
  • Someone who takes your work very seriously, but not yourself
  • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.