Healthcare Operations Supervisor

2 weeks ago


Hollywood, Florida, United States Memorial Healthcare System Full time

About Us: At Memorial Healthcare System, we are committed to enhancing the health, well-being, and overall quality of life for those we serve.

Role Overview: The Healthcare Operations Supervisor is responsible for overseeing the daily functions of the designated department or unit, ensuring that operations align with both departmental and organizational goals.

Key Responsibilities:

  • Manage daily operations and ensure alignment with organizational objectives.
  • Deliver direct patient care as needed.
  • Plan, implement, and assess patient care strategies based on thorough patient evaluations to optimize health outcomes.
  • Monitor, document, and communicate patient conditions effectively.
  • Oversee staff relations, including performance evaluations, staff satisfaction, and conflict resolution.
  • Manage scheduling, recruitment, payroll, and student engagement initiatives.
  • Ensure compliance with regulatory standards and assist in identifying the need for systems, equipment, and supplies.
  • Evaluate the quality of patient care and manage patient and family-centered care.
  • Address and resolve complaints and conflicts to ensure patient satisfaction.

Core Competencies: Accountability, Analytical Skills, Customer Service, Care Plan Development, People Management, Patient and Family-Centered Care, Patient Safety, Professional Credibility, Adaptability, and Adherence to Standards of Behavior.

Qualifications:

  • Required: Nursing Degree and BLS Certification from the American Heart Association.
  • Must possess a valid Registered Nurse License in the State of Florida.
  • Two years of nursing experience is essential.
  • Advanced Cardiac Life Support (ACLS) certification is required for specific departments.
  • Pediatric Advanced Life Support (PALS) certification is necessary for pediatric areas.
  • Certification in Fetal Monitoring is required for Labor & Delivery RNs.

Work Environment: The role may involve exposure to various biological and chemical hazards. The position may require working odd shifts or providing weekend coverage.

Diversity Commitment: Memorial Healthcare System is an equal opportunity employer dedicated to fostering workplace diversity. We encourage qualified candidates from all backgrounds to apply.

Veteran's Preference: We proudly offer preference to veterans, reservists, and military spouses. Indicate your status in your application to benefit from this program.



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