Senior Training Manager

4 days ago


San Francisco, California, United States Integrated Resources Full time
Job Title: Senior Training Manager

Integrated Resources is seeking a highly skilled Senior Training Manager to join our team. As a key member of our Commercial Training and Enablement team, you will be responsible for developing and implementing knowledge and skill-based training programs to ensure success through therapeutic disease state and product knowledge for commercial field sales.

Key Responsibilities:
  • Lead and collaborate on the development and implementation of training programs focused on ensuring success through therapeutic disease state and product knowledge for commercial field sales.
  • Develop and execute training programs with a specific focus on our new hire program 'Accelerate' as well as account management skills, product knowledge, new promotional campaigns, product launches, communication skills, selling skills, phased trainings, sales meeting training workshops, ongoing learning sustainment programs & other as needed field sales.
  • Collaborate with and support relevant internal departments, including Marketing, Commercial (Field Sales, National Accounts, Regional Trainers), Commercial Operations, Global L&D, Medical Information, Legal, Business Conduct and Regulatory to develop appropriate training.
  • Collaborate with internal customers including Compliance/Legal, Marketing and Medical Information to ensure training materials and workshops are current, effective and compliant with regulatory guidelines.
  • Partner with external vendors to design curricula or programs and planning of instructional methods and materials using adult learning principles.
  • Effectively prepare for instruction by conducting needs assessments, identifying targeted participant characteristics, and soliciting cross-functional feedback before finalizing design and strategy.
  • Offer solutions for bridging gaps between current organizational capabilities and needs.
  • Help ensure readiness of the organization for training deployment including identifying key stakeholders and determining their needs in advance, in order to deliver high quality and effective programming.
  • Analyze the characteristics of existing technologies and their use in instructional design.
  • Partner with subject matter experts and key stakeholders to identify training needs, improve training solutions and lead change initiative implementation.
  • Monitor and maintain alignment with Commercial group's strategic training plan while balancing short-term and long-term business goals.
  • Manage budget aligned with both the development of training resources and / or POA / Sales Meetings
Requirements:
  • Proficiency in Microsoft Office applications including Word, Teams and PowerPoint, particularly as used in the development of instructional content.
  • Highly self-motivated and self-managed; ability to work independently and as part of a team with minimal coaching or supervision.
  • Ability to organize and work under strict time and production deadlines, while producing quality deliverables.
  • Good organization skills, time management, and the ability to juggle multiple tasks are all prerequisites of an effective project manager.
  • Excellent facilitation and communication skills.
  • Demonstrated ability to simultaneously handle a large and diverse number of technical tasks and issues with tact, cooperation and persistence.
  • Demonstrated ability to build consensus and Product alignment with key stakeholders
  • Demonstrated ability to lead without authority
  • Strong organizational and problem-solving skills.
  • Comfortable working with people at all levels of the organization globally as well as with suppliers, vendors and customers.
  • Ability to effectively communicate in visual, oral and written presentation forms.
  • Ability to effectively manage a project from its initiation to delivery, either as live training or as a virtual deliverable.
  • Ability to effectively manage multiple vendors from selection to final deliverable
  • Must have the ability to focus on performance by establishing clear objectives for the training.
  • Strong interpersonal communication, facilitation, problem solving, decision making and analytical skills.
Education:
  • High School Degree and Twelve Year's Experience
OR
  • Associates Degree and Ten Years Experience
OR
  • Bachelor's Degree and Eight Years' Experience
OR
  • Masters' Degree and Six Years' Experience
OR
  • Ph.D.
Preferred Experience:
  • MS degree plus 6 years in related field is desirable
  • 5+ years of commercial pharmaceutical/biotech experience
  • 3 years of successful Field Sales experience
  • 1 year Prior commercial training experience
  • Experience in HIV is preferred, launch experience preferred
  • Sales, marketing, or training experience in a competitive biotech/pharma marketplace


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