Order Fulfillment Representative
4 weeks ago
About Lineage Logistics - We are a global leader in temperature-controlled logistics and warehousing solutions. We are committed to providing exceptional customer service and building long-term relationships with our customers. Our goal is to provide a seamless logistics experience from origin to destination.
About the Job - As a Customer Care Representative, you will be responsible for ensuring that customer needs are met promptly and professionally. Your responsibilities will include processing customer orders, tracking product availability, and handling any issues related to customer inquiries. Additionally, you will be responsible for generating accurate invoices and verifying accounts in a timely manner. You will also verify inbound receipts and generate customer reports per customer request.
Salary Range: $55,000-$80,000 per year
Benefits: We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, paid time off, and more.
Responsibilities
- Process customer orders and track product availability
- Generate accurate invoices and verify accounts
- Verify inbound receipts
- Generate customer reports per customer request
Requirements
- Strong attention to detail
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Proficient in computer software applications
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