Customer Service Representative

4 months ago

Quincy, United States Genuine Parts Company Full time

SUMMARY:
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

JOB DUTIES:
• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES:
• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.

COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

  • Customer Service Representative

    3 weeks ago

    Quincy, United States QPS Employment Group Full time

    Position Title: Customer Service Representative Wage: $14.00-$15.00 per hour QPS Employment Group is seeking a motivated and detail-oriented Customer Service Representative to join a great team. As part of the customer service department, you will be responsible for assisting customers with inquiries, product selection, and order management to ensure a...

  • Customer Service Representative

    2 months ago

    Quincy, United States QPS Employment Group Full time

    Position Title: Customer Service Representative Wage: $14.00-$15.00 per hour QPS Employment Group is seeking a motivated and detail-oriented Customer Service Representative to join a great team. As part of the customer service department, you will be responsible for assisting customers with inquiries, product selection, and order management to ensure a...

  • Customer Service Representative

    4 months ago

    Quincy, United States Washington Federal Full time

    Consider joining our team if you want:An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another. To start a professional career with Mond Customer Service Representative, Customer Service, Representative, Client Relations, Retail, Banking

  • Customer Service Representative

    1 month ago

    Quincy, Massachusetts, United States Florida Farm Bureau Full time

    Job OverviewWe are seeking a highly motivated and professional individual to join our team as a Customer Service Representative. This role requires excellent communication skills, a positive attitude, and self-discipline. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients, handling customer...

  • Customer Service Representative

    7 days ago

    Quincy, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in search of a Customer Service Representative for an opportunity in Braintree, Massachusetts. The role is within the manufacturing industry and will involve offering support to our growing service team. The successful candidate will be joining a fast-paced environment and will be tasked with various responsibilities,...

  • Customer Service Representative

    4 weeks ago

    Quincy, Illinois, United States Neimann Foods Full time

    Key Responsibilities:As a Customer Service Representative at Neimann Foods, you will be responsible for providing excellent customer service, ensuring positive customer relations and satisfaction. You will also assist with stocking of supplies deliveries and back stock, including building and filling displays. Additionally, you will perform product scanning...

  • Customer Service Representative

    4 weeks ago

    Quincy, Florida, United States Florida Farm Bureau Full time

    We are seeking a motivated and professional individual to join our team as a Customer Service Representative. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Service Property/Casualty InsuranceService new and existing clientsRequirements:Have (or willing...

  • Customer Service Representative

    3 minutes ago

    Quincy, Massachusetts, United States T-Mobile Full time

    T-Mobile seeks highly motivated individuals to join our team as Customer Service Representatives. As a key member of our retail staff, you will be responsible for providing exceptional customer experiences and ensuring that every customer leaves our stores satisfied with their purchase.About the RoleWe are looking for individuals who are passionate about...

  • Customer Service Representative

    4 weeks ago

    Quincy, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive experienceTake customer orders using our technology and Point of...

  • Customer Service Representative

    4 weeks ago

    Quincy, Massachusetts, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeAbout Us: Domino's Pizza LLC is a locally owned and operated business that values hiring great, fun, and energetic people.Job Description: We are seeking a friendly and outgoing person who enjoys working with the public. Some computer skills are helpful but not required.Responsibilities:Provide excellent customer...

  • Customer Service Representative

    1 month ago

    Quincy, Massachusetts, United States Lineage Logistics Full time

    Job SummaryWe are seeking a highly skilled Customer Care Representative to join our team at Lineage Logistics. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProcess customer orders and track product availability in a timely mannerHandle customer...

  • Customer Service Representative

    4 weeks ago

    Quincy, Massachusetts, United States Lakes Gas Co. Full time

    Job OverviewLakes Gas Co. is seeking a highly skilled and energetic individual to join our team as a Part-Time Customer Service Representative. This role involves providing exceptional service to our customers and promoting our business to the community.Key ResponsibilitiesProvide outstanding customer service through walk-in, phone, and email...

  • Customer Service Representative

    4 weeks ago

    Quincy, Florida, United States PILOT Full time

    About Pilot CompanyPilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces.Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in the...

  • Sales and Customer Service Representative

    4 weeks ago

    Quincy, Massachusetts, United States Massage Envy Full time

    Overview:We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care.Key Responsibilities:Provide outstanding customer service and support to...

  • Customer Service Representative

    6 days ago

    Quincy, United States Manpower Full time

    Our client is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the customer service department supporting our valued customers in Quincy, IL. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service. Job...

  • Customer Service Representative

    6 days ago

    Quincy, United States Manpower Full time

    Job DescriptionJob DescriptionOur client is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the customer service department supporting our valued customers in Quincy, IL. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering...

  • Customer Service Representative

    6 days ago

    Quincy, United States Manpower Full time

    Job DescriptionJob DescriptionOur client is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the customer service department supporting our valued customers in Quincy, IL. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering...

  • Licensed Insurance Customer Service Representative

    1 month ago

    Quincy, Illinois, United States Staff My Agency Full time

    Position OverviewWe are seeking a highly motivated and licensed professional to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer service and support to our clients. Responsibilities:Establish and maintain strong customer relationships through...

  • Customer Service

    4 weeks ago

    Quincy, United States Kelly Services, Inc. Full time

    Kelly Services, Inc. - JobID: FDD7F5F65E8444EE92DC0E63CE1018B3 [Retail Associate / Team Member] As a Customer Service Representative at Kelly Services, Inc., you'll: Handle a variety of transactions and assist in the proper execution of intercompany orders and customer orders; Develop and maintain strong relationships with customers; Generate sales orders,...

  • Customer Service Representative

    4 weeks ago

    Quincy, Massachusetts, United States Walgreens Full time

    Key Responsibilities:• Deliver exceptional customer service and create a positive shopping experience.• Register sales on assigned cash register and provide customers with courteous, fair, friendly, and efficient checkout service.• Recommend items for sale to customers and suggest trade-up and/or companion items to increase sales and enhance customer...