Customer Service Representative

3 months ago

Quincy, United States Genuine Parts Company Full time

SUMMARY:
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

JOB DUTIES:
• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES:
• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.

COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

  • Customer Service Representative

    6 days ago

    Quincy, United States QPS Employment Group Full time

    Position Title: Customer Service Representative Wage: $14.00-$15.00 per hour QPS Employment Group is seeking a motivated and detail-oriented Customer Service Representative to join a great team. As part of the customer service department, you will be responsible for assisting customers with inquiries, product selection, and order management to ensure a...

  • Customer Service Representative

    3 weeks ago

    Quincy, Massachusetts, United States Holiday Companies Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Holiday Companies. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    1 month ago

    Quincy, United States QPS Employment Group Full time

    Position Title: Customer Service Representative Wage: $14.00-$15.00 per hour QPS Employment Group is seeking a motivated and detail-oriented Customer Service Representative to join a great team. As part of the customer service department, you will be responsible for assisting customers with inquiries, product selection, and order management to ensure a...

  • Customer Service Representative

    4 months ago

    Quincy, United States Washington Federal Full time

    Consider joining our team if you want:An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another. To start a professional career with Mond Customer Service Representative, Customer Service, Representative, Client Relations, Retail, Banking

  • Customer Service Representative

    2 weeks ago

    Quincy, Illinois, United States Home Bank Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Home Bank. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling cash transactions, and maintaining a high level of accuracy in all aspects of...

  • Customer Service Representative

    4 weeks ago

    Quincy, Massachusetts, United States Lineage Logistics Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Lineage Logistics. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and ensuring that our customers receive the...

  • Customer Service Representative

    3 weeks ago

    Quincy, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - 700 Chastain Blvd WAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and...

  • Customer Service Representative

    2 months ago

    Quincy, Massachusetts, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a leading pizza delivery company that values exceptional customer service and a fun, fast-paced work environment.Job SummaryWe are seeking a highly motivated and energetic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for taking orders, making pizzas, and...

  • Customer Service Representative

    1 month ago

    Quincy, Massachusetts, United States Domino's Franchise Full time

    Job DescriptionAt Domino's Pizza, we're on a mission to deliver exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in making this happen.Key Responsibilities:Taking orders and providing top-notch customer serviceMaking pizzas to perfection and ensuring timely deliveryWorking in a fast-paced environment with a fun...

  • Customer Service Representative

    3 weeks ago

    Quincy, Massachusetts, United States Florida Farm Bureau Full time

    Job OverviewWe are seeking a highly motivated and professional individual to join our team as a Customer Service Representative. This role requires excellent communication skills, a positive attitude, and self-discipline. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients, handling customer...

  • Customer Service Representative

    3 weeks ago

    Quincy, Illinois, United States QPS Employment Group Full time

    Customer Service Representative OpportunityWe are seeking a motivated and detail-oriented Customer Service Representative to join our team at QPS Employment Group. As part of our customer service department, you will be responsible for assisting customers with inquiries, product selection, and order management to ensure a seamless and satisfying customer...

  • Customer Service Representative

    2 weeks ago

    Quincy, Illinois, United States Neimann Foods Full time

    Key Responsibilities:As a Customer Service Representative at Neimann Foods, you will be responsible for providing excellent customer service, ensuring positive customer relations and satisfaction. You will also assist with stocking of supplies deliveries and back stock, including building and filling displays. Additionally, you will perform product scanning...

  • Customer Service Representative

    3 weeks ago

    Quincy, Illinois, United States Planet Fitness Full time

    Job Title: Member Service RepresentativeAt Planet Fitness, we're committed to creating a positive member experience by providing exceptional customer service. As a Member Service Representative, you'll play a vital role in ensuring our members feel welcome and supported in their fitness journey.Key Responsibilities:Customer Service: Provide top-notch...

  • Customer Service Representative

    3 weeks ago

    Quincy, Massachusetts, United States Lineage Logistics Full time

    Job SummaryWe are seeking a highly skilled Customer Care Representative to join our team at Lineage Logistics. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our clients, processing customer orders, tracking product availability, and resolving any issues that may arise.Key ResponsibilitiesProcess...

  • Customer Service Representative

    2 months ago

    Quincy, Massachusetts, United States Lineage Logistics Full time

    {"title": "Customer Care Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Care Representative to join our team at Lineage Logistics. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProcess customer orders and...

  • Customer Service Representative

    3 weeks ago

    Quincy, Massachusetts, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring that orders are accurate and delivered in a timely...

  • Customer Service Representative

    2 weeks ago

    Quincy, Massachusetts, United States Domino's Pizza LLC Full time

    Key Responsibilities:As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. This includes greeting customers, taking orders, and maintaining a clean and organized store environment.Key Skills:Excellent communication and customer service skillsAbility to work in a...

  • Customer Service Representative

    1 month ago

    Quincy, Massachusetts, United States Lineage Logistics Full time

    Job SummaryWe are seeking a highly skilled Customer Care Representative to join our team at Lineage Logistics. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our clients, processing customer orders, tracking product availability, and resolving any issues that may arise.Key ResponsibilitiesProcess...

  • Customer Service Representative

    2 weeks ago

    Quincy, Florida, United States Florida Farm Bureau Full time

    We are seeking a motivated and professional individual to join our team as a Customer Service Representative. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Service Property/Casualty InsuranceService new and existing clientsRequirements:Have (or willing...

  • Customer Service Representative

    3 weeks ago

    Quincy, Massachusetts, United States Domino's Franchise Full time

    Job OverviewDomino's Pizza is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key ResponsibilitiesTake orders and provide exceptional customer service to ensure a positive experience for our customers.Prepare and deliver pizzas in a timely and efficient manner.Work effectively in a fast-paced...