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Personal Lines Insurance Specialist

2 months ago


Columbus, Ohio, United States Matic Full time
About the Role

The Insurance Agent (P&C or Personal Lines License) is a key contributor to driving revenue and growth for Matic. This role involves educating and advising customers on optimal personal lines insurance products, leveraging Matic's digital experience and team of trusted advisors.

Key Responsibilities
  • Handle incoming calls from customers seeking a better insurance option.
  • Advise customers on best home and auto insurance options in the marketplace.
  • Participate in team activities, trainings, and brainstorm sessions to shape our process.
  • Stay up-to-date on market trends, carrier products, guidelines, and procedures.
  • Create a five-star customer service experience resulting in a world-class customer satisfaction score.
  • Conduct detailed follow-ups via email and phone.
Requirements
  • Active Insurance License.
  • 1+ years of Personal Lines Insurance Sales Experience.
  • College degree preferred.
  • Excellent communication and customer service skills.
  • Strong Salesmanship skills, process-oriented, and a willingness to adjust process to improve sales productivity.
  • The ability to understand and recommend appropriate coverage and insurance options to consumers.
  • Ability to maintain a positive attitude, passion for the product, and a strong work ethic.
  • Excellent ability to navigate quotes between multiple carriers, multi-tasking.
  • High moral and ethical integrity.
  • Ability to be coached, seek advice, ask questions, and learn from feedback.
About Matic

Matic is an insurance tech startup that delivers an unbiased approach to insurance. We combine a powerful digital experience with assistance from our team of trusted advisors. Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience.

Our digital insurance marketplace has over 40 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.

Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course, fun.