Current jobs related to Customer Support Associate - Memphis, Tennessee - EVERSANA

  • Customer Service Associate

    2 weeks ago

    Memphis, Tennessee, United States Overhead Door Full time

    Customer Service AssociateAt Overhead Door, we are seeking a highly skilled Customer Service Associate to join our team. As a key member of our sales center, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...

  • Customer Support Specialist

    4 weeks ago

    Memphis, Tennessee, United States Shelby County Full time

    Job SummaryWe are seeking a highly skilled Customer Support Technician II to join our team at Shelby County. As a key member of our technical support team, you will provide exceptional technical assistance and customer service to end-users, ensuring maximum uptime and efficiency of all enterprise equipment.Key ResponsibilitiesDiagnose, triage, and escalate...

  • Customer Support Specialist

    1 month ago

    Memphis, Tennessee, United States Shelby County Full time

    Job SummaryWe are seeking a highly skilled Customer Support Technician II to join our team at Shelby County. As a key member of our IT department, you will provide exceptional technical assistance and customer service to our end-users, ensuring maximum uptime and efficiency of all enterprise equipment.Key ResponsibilitiesDiagnose, triage, and escalate...

  • Trading Support Associate

    7 days ago

    Memphis, Tennessee, United States Raymond James Financial Incorporated Full time

    Job SummaryAs a Trading Support Associate at Raymond James Financial Incorporated, you will play a vital role in providing support in specific trading activities within an assigned functional area. Under general supervision, you will utilize your intermediate level knowledge and skills to execute routine tasks and receive guidance and direction to perform...

  • Trading Support Associate

    2 weeks ago

    Memphis, Tennessee, United States Raymond James Financial Incorporated Full time

    Job SummaryAs a Trading Support Associate at Raymond James Financial Incorporated, you will play a vital role in providing support in specific trading activities within an assigned functional area. Under general supervision, you will utilize your intermediate level knowledge and skills to execute routine tasks and receive guidance and direction to perform...

  • Trading Support Associate

    2 weeks ago

    Memphis, Tennessee, United States Raymond James Full time

    Job SummaryAs a Trading Support Associate at Raymond James, you will play a vital role in providing support in specific trading activities within an assigned functional area. Under general supervision, you will use intermediate level knowledge and skills to perform routine tasks and receive guidance and direction to perform other work with more variety and...

  • Customer Service Associate

    1 month ago

    Memphis, Tennessee, United States Raymond James Financial Services Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Associate to join our team at Raymond James Financial Services.Key Responsibilities:Provide exceptional customer service and support to clients and internal stakeholders.Assist with account maintenance, including updates and inquiries.Collaborate with cross-functional teams to...

  • Customer Support Technician

    2 months ago

    Memphis, Tennessee, United States Zoetis Full time

    States considered: GA- TN Role OverviewPOSITION SUMMARY:The main duty of this role is to oversee the Hatchery Inovo Process for Zoetis. This will be achieved through the implementation of our premier Customer Service Programs. The individual in this position will conduct preventive maintenance on electrical and mechanical systems in poultry hatcheries, as...

  • Customer Service Associate

    7 hours ago

    Memphis, Tennessee, United States Tailored Brands Inc Full time

    Job Summary:As a Retail Sales Associate at K&G Fashion Superstore, you will be responsible for providing exceptional customer service, maintaining a positive store environment, and achieving sales goals. About the Role:This is an exciting opportunity to work in a fast-paced retail environment where you will interact with customers, process transactions, and...

  • Customer Service Associate

    2 weeks ago

    Memphis, Tennessee, United States Raymond James Financial Services Full time

    At Raymond James Financial Services, we are seeking a skilled Customer Service Associate to provide exceptional support to our clients. As a key member of our team, you will be responsible for assisting with various tasks and projects, ensuring seamless execution of departmental objectives.Key Responsibilities:Provide timely and accurate support to clients...

  • Trading Support Associate III

    2 weeks ago

    Memphis, Tennessee, United States Raymond James Financial Incorporated Full time

    Job Summary:This position will follow our hybrid work model, with the selected candidate working 2-3 days a week at our Memphis, TN corporate office. As a Trading Support Associate III, you will apply advanced knowledge and skills to support specific trading activities within the designated functional area. This involves technical assistance for different...

  • IT Support Associate

    7 days ago

    Memphis, Tennessee, United States Expedient Full time

    Expedient IT Support Associate RoleExpedient is seeking an entry-level IT Support Associate to join our team in Memphis, TN. This role offers a fast-track to learning, promotion, and career growth in the IT industry.Key Responsibilities:Handle client tickets and questions, daily shift walks, routine audits, remote hands requests, and escalate more complex...

  • Trading Support Associate III

    3 weeks ago

    Memphis, Tennessee, United States Raymond James Financial Incorporated Full time

    Job SummaryThis position will follow our hybrid work model; we expect the selected candidate to work 2-3 days a week at our Memphis, TN corporate office.Key ResponsibilitiesServe as the liaison between the SMA trading team and external money managers.Provides technical support to internal clients requiring assistance using various trading systems.Responds to...

  • Customer Support Representative

    1 week ago

    Memphis, Tennessee, United States Auto-Chlor System Full time

    Job Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled Customer Support Specialist to join our team at Auto-Chlor System. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues that may arise.Key...

  • Medical Support Associate

    1 month ago

    Memphis, Tennessee, United States Tenet Healthcare Corporation Full time

    Medical Support Associate **Job Summary** We are seeking a Medical Support Associate to join our team at Saint Francis Hospital Bartlett. As a Medical Support Associate, you will assist nursing service personnel with various patient care activities and related services. **Responsibilities** * Assist with personal hygiene, take vital signs, and change bed...

  • Sales Associate

    7 days ago

    Memphis, Tennessee, United States Chico's FAS Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a visually appealing store environment.Key ResponsibilitiesCustomer Experience: Model and promote the Most Amazing Personal...

  • Trading Support Associate

    4 weeks ago

    Memphis, Tennessee, United States Raymond James Financial Incorporated Full time

    Job SummaryAt Raymond James Financial Incorporated, we are seeking a highly skilled and detail-oriented Trading Support Associate to join our team. As a Trading Support Associate, you will play a critical role in providing support in specific trading activities within an assigned functional area.You will be responsible for ensuring that trades are executed...

  • Retail Sales Associate

    2 months ago

    Memphis, Tennessee, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Marshalls. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention...

  • Customer Support Team Lead

    4 weeks ago

    Memphis, Tennessee, United States Mimeo Full time

    Customer Support ManagerMimeo Photos is seeking an experienced and driven support leader to lead a world-class customer support team. The ideal candidate will have excellent communication skills, a passion for customer success, and a proven track record of delivering seamless service experiences.Key Responsibilities:Lead the Support Team for Mimeo Photos and...

  • Customer Service Associate

    4 weeks ago

    Memphis, Tennessee, United States Bunzl plc Full time

    Cordova Safety Products Job OpportunityCordova Safety Products, a division of Bunzl, is seeking a skilled Customer Service Representative to join our team in Memphis.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerEnter and process customer service requestsProvide exceptional customer service and...

Customer Support Associate

2 months ago

Memphis, Tennessee, United States EVERSANA Full time
Job Description

Job Summary

Eversana is seeking a highly skilled and detail-oriented Client Service Representative to join our Order Management team. As a Client Service Representative, you will be responsible for executing key business functions, including order processing, customer support, and returns processing, with a focus on delivering exceptional customer service.

Key Responsibilities

  • Process and maintain orders in a timely and accurate manner
  • Provide exceptional customer service through phone, email, and in-person interactions
  • Resolve customer complaints and issues in a professional and courteous manner
  • Work collaboratively with internal teams to resolve customer issues and improve processes
  • Maintain accurate records and reports to ensure compliance with company policies and procedures
  • Participate in continuous process improvement initiatives to enhance customer satisfaction and operational efficiency

Requirements

  • High school diploma or equivalent required; bachelor's degree preferred
  • 1-4 years of customer service experience in a healthcare or pharmaceutical industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office and other software applications

Preferred Qualifications

  • Bachelor's or associate's degree in a related field
  • More than 4 years of customer service experience in a healthcare or pharmaceutical industry
  • Advanced knowledge of customer service principles and practices

Work Environment

This is a sedentary role that requires regular sitting, typing, and use of computer applications. The employee must be able to communicate effectively with customers and colleagues, and work in a team environment.

Benefits

  • Competitive wages and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance