IT Product Manager

4 weeks ago


Tampa, Florida, United States Citigroup Inc Full time
About Citi

Citi, a leading global bank, serves over 200 million customers across 160 countries and jurisdictions. Our comprehensive range of financial products and services caters to consumers, corporations, governments, and institutions, including consumer banking, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Our Mission

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. Our Operations & Technology teams are tasked with a mission that rivals any large tech company, delivering technology solutions that are the foundation of everything we do, from keeping the bank safe to managing global resources and providing technical tools for our workers to be successful.

Functions Technology

Citi's Functions Technology is responsible for delivering technology solutions to Citi's Functions organizations. Our mission is to optimize Citi's technology environment by delivering world-class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls, Internal Audit and Risk, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi.

Job Summary

We're seeking a collaborative, team-focused, knowledgeable IT Product Owner with phenomenal interpersonal skills. The successful candidate will provide strategic vision to guide product development, provide direction, and effectively communicate with business to accelerate time-to-market. They will ensure the backlog is groomed, prioritized, engage actively with the teams, guide towards solutions, measure impacts, and broadcast results to the broader organization.

Responsibilities
  • Working business/system/data analysis experience in Operational Risk area.
  • Initiate the development process, document project scope, product vision, prioritize user stories, set feature level priorities, conduct demos and walkthroughs.
  • Hold themselves and Business Analysts accountable for writing stories/tasks that meet the Definition of Ready.
  • Recommend and oversee process improvements pertaining to requirement analysis, Agile processes, and progress tracking.
  • Have considerable business impact through in-depth evaluation of complex business processes, system processes, and industry standards.
  • Directly impact the business by influencing strategic functional decisions through analysis, review, advice, counsel, or provided services.
  • Drive alignment of peer Product teams and coordinate with/understand Stakeholder priorities to act as the voice of the customer.
  • Create, prioritize, and maintain a product backlog.
  • Coordinate activities of the project team, identify necessary resources, and develop schedules to meet completion deadlines.
  • Develop detailed IT work plans, schedules, project estimates, resource plans, and status reports.
  • Perform/oversee user acceptance testing to identify and remedy defects and approve final testing results.
  • Provide in-depth and sophisticated analysis with interpretive thinking to define requirements, problems, and develop innovative solutions.
  • Persuade and influence others through comprehensive communication and diplomacy skills.
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.
Qualifications
  • 6-10 years' experience in IT Product Management.
  • Experience leading cross-functional teams to define and achieve high-value business goals.
  • 5 years of Business/System/Data Analysis experience.
  • Experience in Risk & Controls is a plus.
  • Stakeholder management.
  • Education: Bachelor's/University degree or equivalent experience.

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