IT Product Manager

4 weeks ago

Tampa, Florida, United States Citigroup Full time

Citigroup, a leading global bank, has a significant presence in over 160 countries and jurisdictions, serving approximately 200 million customer accounts.

The company provides a wide range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a strong focus on technology and innovation, Citigroup creates economic value that is systemically responsible and in the best interests of its clients.

The Operations & Technology teams at Citigroup are responsible for designing and implementing technology solutions that support the bank's global operations, including keeping the bank safe, managing global resources, and providing technical tools for employees.

The Technology mission at Citigroup is to optimize the bank's technology environment by delivering world-class applications, driving standardization of the production environment, reducing complexity, and introducing innovative technologies that provide new business capabilities and reduce the technology total cost of ownership.

The IT Product Owner is a senior management-level position responsible for managing a broad range of Product Management employees, setting strategy, and providing direction, leadership, and budgetary management.

This role will be responsible for the development of product roadmaps, product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team.

The IT Product Owner will initiate the development process, document project scope, product vision, prioritize user stories, set feature-level priorities, conduct demos and walkthroughs, and oversee user acceptance testing to identify and remedy defects.

This role will also manage the strategic product development and/or existing product enhancement roadmap as well as program development, including program launch and marketing to gain maximum benefit from each product.

The IT Product Owner will leverage internal/external partners and subject matter expertise to innovate and define new products/solutions as well as direct and oversee aspects of product development life-cycle management, including market demands, technology trends, and the competitive field.

This role will participate in the formulation of strategies around resource allocation between traditional research and analytics solutions and data-focused solutions.

The IT Product Owner will manage the creation and negotiation of client agreements, Service Level Agreements (SLAs), and/or vendor contracts, manage and communicate business plans on market approach, and manage short-term resource planning.

This role will interface with operations and technology for process design and vendor procurement.

The IT Product Owner will appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

This role will also effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Experience in Risk Management is preferred.

The ideal candidate will have diverse functional experience, demonstrated experience driving business innovation, leveraging management information, and data analytics to drive results, experience in scenario development and forecasting, as well as experience serving clients.

The candidate will also have demonstrated knowledge of product development, financial acumen, and investment processes across asset classes.

A Bachelor's degree/University degree or equivalent experience is required.

This is a full-time position with a competitive salary range.

Citigroup offers a range of employee benefits, including medical, dental, and vision coverage, life, accident, and disability insurance, paid time off packages, and paid holidays.

Citigroup is an equal opportunity employer and welcomes applications from diverse candidates.

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