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Restaurant Operations Manager

1 month ago

Cleveland, Ohio, United States Acqua Di Luca Full time
Job Overview

We are seeking a highly skilled Restaurant Manager to lead our team and drive operational excellence. The ideal candidate will have a proven track record of managing successful restaurant teams and a strong passion for delivering exceptional customer service.

Key Responsibilities
  • Lead and manage a high-performing restaurant team, ensuring excellent customer service and operational efficiency.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase team engagement.
  • Collaborate with the events coordinator and other members of management to ensure seamless event execution and customer satisfaction.
  • Ensure compliance with all health and safety regulations and maintain a clean and safe working environment.
  • Manage employee performance, conduct regular reviews, and provide coaching and development opportunities.
Requirements
  • High school diploma/GED and previous restaurant management experience.
  • Strong leadership and communication skills, with the ability to motivate and inspire team members.
  • Proficient in Microsoft Office and restaurant management software, with experience using ALOHA POS a plus.
  • Ability to work calmly under pressure and make sound decisions in fast-paced environments.