Operations Coordinator

2 weeks ago

New York, New York, United States Penske Truck Leasing Full time
Job Summary

The Operations Coordinator will play a vital role in ensuring the efficient operation of the branch, supporting customer satisfaction, and driving profitability. This position requires strong administrative skills, excellent communication, and a collaborative mindset.

Key Responsibilities
  • Oversee accounts receivable processes and maintain local collection contacts to support centralized functions.
  • Monitor weekly and monthly lease, contract maintenance, and special billing, and take the initiative to resolve any issues in a timely fashion.
Fleet Operations
  • Complete Fleet Service activities such as licensing, permitting, in/out service vehicles, research, and process citations.
  • Track and coordinate asset outside services such as unit jacket file, wash sheets, fueling, and other outside vendor support that is not maintenance related.
  • Partner with Fleet Services and establish a collaborative relationship of local/centralized functions to support licensing, permitting, citations, and other fleet operations.
Process Analytics
  • Perform process analyses and reviews in areas such as billing, 1211 reports, credit memos, citations, accounts receivable, licensing, and other areas. Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability.
  • Use systems or reports such as Qlikview or AS400 to understand the operational dynamics for problem-solving and process improvement.
Other Responsibilities
  • Maintain District Personnel Files, JJ Keller reports, complete weekly payroll, and process paperwork for new hires.
  • Projects and tasks as assigned by Branch Financial Manager and District Financial Manager.
Qualifications
  • High school diploma or equivalent required, degree preferred.
  • Interpersonal and relationship-building skills with an ability to collaborate with branch team members.
  • Competent written and verbal communication skills.
  • 2 years+ experience in customer service financial administrative experience requirement.
  • Agile and quick learner, enjoys collaborative projects and continuous education.
  • Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint required.
  • Regular, predictable, full attendance is an essential function of the job.
  • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements
  • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
  • While performing the duties of this job, the associate may be required to stand, walk, and sit.
The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.


Penske offers a competitive salary range of $37,900-$47,300 annually. Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more, visit our website. Penske is an Equal Opportunity Employer.

Job Category: Administrative

Job Function: Administrative Support

Job Family: General Administration

Address: 4469 Steelway Blvd North

Primary Location: US-NY-Liverpool

Employer: Penske Truck Leasing Co., L.P.

Req ID:

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