Customer Service Representative

3 days ago


Albuquerque, New Mexico, United States Theresa Saiz-Wilmert - State Farm Agent Full time
Job Overview

As a Customer Service Representative on our State Farm Agent team, you will play a vital role in building and maintaining strong relationships with our customers. Your excellent communication skills and customer-focused approach will enable you to educate customers about insurance options and develop leads to drive business growth.

Key Responsibilities
  • Establish and maintain customer relationships through regular follow-ups and needs-based reviews.
  • Develop and implement effective marketing strategies to promote State Farm products and services.
  • Collaborate with the team to identify customer needs and develop targeted solutions.
Benefits
  • Competitive hourly pay and commission/bonus structure.
  • Opportunity for advancement and career growth within the agency.
  • Simple IRA and comprehensive health benefits.
  • Paid time off and flexible hours.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Proactive problem-solving skills and attention to detail.
  • Basic computer skills and ability to learn new software.

We are seeking a motivated and customer-focused individual to join our team. If you are passionate about delivering exceptional customer service and driving business growth, we encourage you to apply.



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