Customer Service Representative
3 weeks ago
Job Summary:
We are seeking a highly motivated and detail-oriented Parking Attendant to join our team at Jacobsen|Daniels. As a Parking Attendant, you will be responsible for providing exceptional customer service to our clients, ensuring a safe and efficient parking experience.
Key Responsibilities:
- Verify the bank of cash provided for change and necessary supplies at the start of each shift.
- Collect payment from clients through cash, credit card, or validation, securing cash according to company standards.
- Provide accurate change for cash transactions and issue receipts for all fee transactions.
- Accurately complete daily shift paperwork, recording transactions by parking rate, number of vehicles in and out of the facility, and number of contract parkers.
- Inspect vehicles for overall condition and note any dents, missing parts, or distinguishing features.
- Identify vehicle designated parking location and provide guests with vehicle claim checks.
- Resolve guest complaints within the scope of authority.
Requirements:
- Ability to bend, stoop, squat, and lift as needed throughout a shift.
- Ability to pass an airport security clearance with no arrest record within the last 10 years.
Work Environment:
Jacobsen|Daniels is an Equal Opportunity Employer and strives for diversity. We are committed to creating a workplace that is inclusive and respectful of all employees.
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