Commercial Lines Manager
4 weeks ago
As a key member of our team, you will play a pivotal role in shaping the future of our agency. Your responsibilities will include:
Key Responsibilities:- Managing a select portfolio of high-end Commercial Lines clients to ensure exceptional customer satisfaction.
- Developing and streamlining departmental workflows and procedures to enhance efficiency and productivity.
- Collaborating closely with the Director of Commercial Lines to oversee day-to-day operations and drive business growth.
- Identifying opportunities for growth and expansion, including cross-selling and enhancing coverage options.
- Driving the achievement of agency goals and performance objectives through effective leadership and strategic planning.
- Continuously enhancing the client service experience to meet the highest standards of quality and excellence.
- Generating and analyzing monthly reports to assess progress toward departmental goals and objectives.
- Cultivating and maintaining strong relationships with insurance carriers to ensure optimal business outcomes.
- Fostering a productive and positive work environment within the department, promoting collaboration and teamwork.
- Providing ongoing training and development opportunities to ensure optimal utilization of our agency management system and carrier websites.
- Participating in annual staff evaluations and contributing to the hiring and training of new team members.
- A minimum of 5 years of experience in Commercial Lines insurance, with a proven track record of success.
- An active MA P & C License, with a strong understanding of insurance regulations and compliance.
- Proficiency with Applied Epic, with a strong preference for candidates with experience in this system.
- Self-motivation, a strong sense of accountability, and exceptional leadership and interpersonal skills.
- The ability to work collaboratively in a team environment, with outstanding problem-solving and customer service abilities.
- Proficiency in the Microsoft Office Suite, with a strong ability to analyze and interpret data.
If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply today. We are an equal opportunities employer and welcome applications from all qualified candidates.
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