Director of Operations

1 week ago

Dallas, Texas, United States Aramark Full time
Job Overview

Aramark is seeking a seasoned professional to fill the role of Director of Operations. This position is responsible for overseeing food service operations at Baylor University Medical Center in Dallas, Texas.

The ideal candidate will have a strong background in management, with a proven track record of developing and executing dining solutions that meet customer needs and tastes. They will be responsible for leading a team of professionals to maximize their contributions, ensuring food services align with the Executional Framework, and maintaining safety and sanitation standards in all operations.

Key Responsibilities
  • Lead, mentor, engage, and develop teams to maximize their contributions, including recruiting, assessing, training, coaching, and managing performance.
  • Ensure food services appropriately connect to the Executional Framework.
  • Coach employees by creating a shared understanding about what needs to be achieved and how to execute.
  • Reward and recognize employees.
  • Ensure safety and sanitation standards in all operations.
  • Identify client needs and effectively communicate operational progress.
  • Adopt Aramark process and systems.
  • Build revenue and manage budget, including cost controls regarding food, beverage, and labor.
  • Ensure the completion and maintenance of P&L statements.
  • Achieve food and labor targets.
  • Manage resources to ensure quality and cost control within budgetary guidelines.
  • Implement and maintain Aramark agenda for both labor and food initiatives.
  • Create value through efficient operations, appropriate cost controls, and profit management.
  • Full compliance with Operational Excellence fundamentals, including food and labor.
  • Direct and oversee operations related to production, distribution, and food service.
  • Maintain a safe and healthy environment for clients, customers, and employees.
  • Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, wage, and hour.
Requirements
  • Requires at least 4 years of experience.
  • Requires at least 1-3 years of experience in a management role.
  • Requires previous experience in food service.
  • Requires a bachelor's degree or equivalent experience.
  • Strong communication skills.
  • Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships.
  • Ability to demonstrate excellent customer service using Aramark's standard model.
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers.
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
  • Must be able to stand for extended periods of time.
About Aramark

Aramark is a leading provider of food and facilities services to healthcare, education, and business markets. We are committed to delivering exceptional customer experiences and creating value for our clients, customers, and employees.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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