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Customer Service Ambassador

2 months ago

Atlanta, Michigan, United States Family Dollar Full time

Job Summary:

As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences. Your primary goal will be to provide assistance to customers in selecting merchandise, answering questions, and ensuring a positive shopping experience.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Greet customers and assist them in finding the products they need, offering recommendations and suggestions when necessary.
  • Process cash register transactions accurately and efficiently, handling customer payments and returns.
  • Stay up-to-date on store inventory, promotions, and sales, using this knowledge to inform customers and drive sales.
  • Work collaboratively with the store team to maintain a clean and organized store environment, adhering to company standards and policies.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods, lift up to 25 pounds, and move freely throughout the store.