Empathetic Support Specialist
3 days ago
Pathlight Group is dedicated to empowering families with members who have disabilities. As a Family Support Specialist I, you will play a vital role in providing training, resources, and support to families.
About the RoleThis position involves working closely with families to understand their unique needs and develop personalized support plans. You will serve as a liaison between programs, families, and providers, ensuring seamless communication and coordination.
Key Responsibilities- Provide individualized support to families, addressing their specific challenges and concerns.
- Act as a bridge between programs, families, and providers, fostering collaboration and effective communication.
- Conduct thorough assessments to identify family needs and develop tailored support plans.
- Promote community integration by connecting families with local resources and services.
- Maintain a network of support and informational resources, continually updating and expanding it to meet evolving family needs.
- Offer case management to families facing complex situations, providing guidance and support to navigate available resources.
To succeed in this role, you will require:
- A broad knowledge base, equivalent to a 2-year college education, encompassing a discipline relevant to disability support.
- Over one year of direct experience working with families or individuals with disabilities.
- In-depth knowledge of disability support services, including those provided by Pathlight Group.
- The ability to complete specialized training, such as First Aid, CPR, OSHA, and Safety Care, as needed.
- A valid driver's license and reliable transportation/vehicle for occasional travel.
This full-time position requires a 40-hour workweek, with regular hours from 9 AM to 5 PM, Monday through Friday. Some flexibility may be necessary to accommodate programmatic needs, including occasional evening and weekend shifts.
The annual salary for this role is $41,454.40, offering a competitive compensation package for your skills and experience.
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