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Lead Events Coordinator

2 months ago

Napa California, United States Stanly Ranch Full time
Position Overview:

The Lead Events Coordinator is tasked with overseeing the comprehensive planning and execution of events within the Catering department, focusing on Wedding, Social, and Corporate Group segments.

Key Responsibilities:
  • Manage all facets of corporate and social events, including Banquet Event Orders (BEOs) and Resumes.
  • Facilitate weekly BEO and Resume meetings, ensuring timely and accurate distribution.
  • Oversee client budgets, communicate financial details, and handle final billing processes.
  • Maintain robust communication with clients and internal teams to gather essential information.
  • Provide menu recommendations, enhance experiences through upselling, and capture additional revenue opportunities.
  • Engage with clients before, during, and after events, including site inspections and post-event evaluations.
  • Work flexible hours, including weekends, to accommodate client needs and support event execution.
  • Collaborate with various departments, including Banquet Captains, Reservations, and Accounting, to ensure seamless operations.
  • Build and nurture relationships within the community and with industry professionals.

Ideal Candidate Profile:

The successful candidate will exhibit meticulous attention to detail, innovative thinking, and exceptional organizational skills. A proactive approach, combined with experience in both sales and operations within the hospitality sector, is essential. Strong business acumen and excellent communication abilities are crucial for success in this role.

Additional Responsibilities:
  • Assist in achieving catering and hotel revenue targets.
  • Promote the brand through strategic initiatives.
  • Develop and detail BEOs, ensuring accurate post-event billing.
  • Support and mentor junior Event Managers and Coordinators.
  • Participate in site inspections and pre-event meetings.
  • Maintain high service standards and effective communication across departments.
  • Troubleshoot event-related issues and keep leadership informed.
  • Stay updated on hotel facilities and operational requirements.
  • Make informed decisions balancing client expectations with financial goals.
  • Generate cost estimates, manage timelines, and coordinate with internal teams.
  • Act as a liaison between clients and hotel operations to ensure successful events.
  • Communicate costs, collect deposits, and collaborate with Accounting for invoicing.
  • Prepare documentation for meetings and participate in weekly operations discussions.
  • Coordinate with third-party vendors and oversee their logistics.
  • Assist Banquet Managers and greet clients upon arrival.
  • Schedule and manage Pre-Conference meetings with clients and department heads.
  • Update financial reports regularly and foster community relationships to enhance sales opportunities.
  • Optimize pricing and revenue through upselling while managing costs.
  • Maintain cost efficiency and streamline staffing to meet revenue objectives.
  • Manage partnerships with third-party vendors and explore upselling opportunities.

Compensation: Salary range of $90K - $95K