Technical Help Desk Specialist

23 hours ago


Wheeling, Illinois, United States National Louis University Full time
Required Skills and Qualifications

To be successful in this role, you will need:

  • A Bachelor's degree or minimum of two years of experience in technical support in lieu of a degree.
  • 1-3 years of previous experience required.
  • Thorough knowledge of imaging software.
  • Working knowledge of Active Directory, Group Policy, and file sharing.
  • Excellent time management skills, prioritizing tasks and managing deadlines.
  • Strong problem-solving skills, taking a proactive approach to anticipating and preventing problems.
  • Customer-focused, demonstrating a commitment to delivering exceptional service.

Estimated Salary: $55,000 - $65,000 per year.



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