Customer Service Representative

16 hours ago


Onalaska, United States Altra Inc. Full time
Altra Inc. is seeking a skilled Part Time Teller to join our team in Onalaska WI. As a Part Time Teller, you will be the face of our Credit Union, greeting members with a warm smile and friendly attitude. You will be responsible for fast-tracking transactions, assisting members with deposits, withdrawals, and account maintenance accurately and efficiently. You will also build customer relationships by actively listening, addressing their needs, and offering solutions. Additionally, you will have the opportunity to introduce members to our array of financial services and products, guiding them to the right chapters in their financial journey. **Key Responsibilities:**

* Be the face of our Credit Union
* Fast-track transactions
* Build customer relationships
* Be a financial advisor sidekick

**Requirements:**

* Equivalent of a high school diploma or GED
* Minimum of one (1) month to one (1) year of Teller, retail and/or customer service experience
* Ability to stand on your feet for up to 8 hours a day and lift up to, but not exceeding 50 pounds
* Flexibility to work 20-25 hours per week and require work on Thursdays and two-three Saturdays per month

**Benefits:**

* Competitive starting rate of $17.00 per hour
* Bilingual pay premium of $1.00 per hour after completing and passing the language exam
* Up to a 6% Employer-matched 401(k) + additional 3% employer contribution
* Paid time off, volunteer time off, and your birthday off (paid)
* Employee-only perks and discounts

**Why Altra:**

* Commitment to community engagement with a focus on youth initiatives, diversity, equity and inclusion, financial literacy, and Altra Gives Back campaigns
* Professional growth and advancement opportunities
* Innovative and forward-thinking culture driven by our dedicated Business Innovation team
* Award-winning wellness program that promotes work-life balance and healthy living

We are an Equal Opportunity Employer and support diversity in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

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