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Seasonal Special Events Theater Attendant
2 months ago
We are seeking a highly skilled and enthusiastic Theater Attendant to join our team at Gaylord Rockies Resort & Convention Center. As a Theater Attendant, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.
Key Responsibilities- Provide customer service in the areas of operations for various exhibits and shows.
- Operate attraction/event by assisting guests to safely enjoy their experience.
- Sell tickets to attraction/event by providing accurate information in a suggestive selling manner.
- Sell retail merchandise utilizing suggestive selling methods and maintaining displays as needed.
- Operate cash register and POS system to sell tickets or merchandise.
- Responsible for cash bank and deposits following established cash control procedures.
- Answer guest inquiries via phone, personally or electronically in a prompt, courteous manner.
- Direct guests to proper location with clear instructions.
- Follow all company policies and procedures.
- Report accidents, injuries, and unsafe work conditions to manager.
- Verify uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests' service needs.
- Thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Support team to reach common goals.
- Comply with quality assurance expectations and standards.
- Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
We offer a competitive hourly rate of $20.00 and a range of benefits, including:
- 401(k) plan.
- Earned paid time off and/or sick leave.
- Other wellness benefits.
Marriott International, Inc. is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
