Pest Management Specialist
3 days ago
The Pest Management Technician is a key member of our team at Alliance Pest Services, responsible for delivering exceptional customer service and ensuring the effective elimination of pest problems. As a frontline representative, you will interact with customers, diagnose pest issues, and develop personalized treatment plans to meet their unique needs.
Key Responsibilities:- Pest Problem Diagnosis and Resolution: Evaluate and diagnose pest problems, determine appropriate treatment plans, and execute strategies to ensure pest problems are dealt with quickly, safely, and effectively.
- Customer Service: Provide a high degree of customer service before, during, and after the completion of pest management services using clear and respectful communication.
- Product and Technology Knowledge: Answer customer questions related to products and technology used during services.
- Relationship Building: Build relationships with customers to receive referrals and increase business opportunities.
- Documentation and Record-Keeping: Complete service documentation accurately and maintain organized records.
- Industry Knowledge: Maintain knowledge of trends, best practices, and new technologies in Pest Management.
- Excellent Interpersonal and Verbal Communication Skills: Confident in operating independently in the field to achieve goals with limited supervision.
- Problem-Solving and Can-Do Attitude: Problem-solver with a can-do attitude in addressing customer concerns.
- Environmental Health and Safety: Desire to help promote environmental health and safety.
- Organizational and Time Management Skills: Organized with good time management abilities.
- Collaboration and Influence: Ability to work collaboratively, communicate effectively, and influence team members across functional areas and levels within the organization.
- Integrity and Professionalism: Acts with a high degree of integrity and professionalism.
- Paid Training and Professional Development: Receive paid training and professional development assistance and reimbursement.
- Paid Time Off and Schedule Flexibility: Enjoy paid time off and schedule flexibility.
- 401(k) with Company Matching: Participate in a 401(k) plan with company matching.
- Company Vehicle Eligibility: Eligible for a company vehicle after 90 days.
- Medical Insurance and Employee Discounts: Enjoy medical insurance, health and wellness benefits, and other employee discounts.
About Alliance Pest Services:
Alliance Pest Services provides first-rate pest control services to residential homes, apartments, commercial establishments, and industrial sites around New Jersey. We treat every customer like family, from the most miniature house to one of the country's largest telecommunication companies. No pest problems are alike, so we provide personalized services to remove pest problems effectively. Since 1983, Alliance has had a track record for increasing growth, opportunity, and profits. Our firm culture is trust, respect, integrity, open communication, and professionalism. We make it a point to use good judgment, fairness, and common sense to meet our challenges. We value work-life balance and diversity. Our team comprises talented, dedicated people who share our enthusiasm, commitment to service excellence, and pride. If this sounds like you, we want to talk.
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