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Benefits Enrollment Specialist/Verification Representative

2 months ago

Minneapolis, Minnesota, United States A-Line Staffing Solutions Full time

About the Role:

A-Line Staffing Solutions is seeking a skilled Benefits Enrollment Specialist to join our team. As a Benefits Enrollment Specialist, you will play a critical role in helping our clients navigate the benefits enrollment process.

Key Responsibilities:

  • Build rapport with clients and respond to their needs in a compassionate and respectful manner.
  • Customize customer service approach to meet the unique needs and communication styles of each client.
  • Handle confidential information with sensitivity and discretion, adhering to HIPAA and data privacy laws.
  • Translate complex benefits information into clear and concise explanations that clients can understand.
  • Read and understand client plan documents and online knowledgebase tools to provide accurate information and anticipate client needs.
  • Maintain accurate call and case notes, and participate in team meetings and training.

What We Offer:

A-Line Staffing Solutions offers a dynamic and supportive work environment, with opportunities for professional growth and development. As a Benefits Enrollment Specialist, you will have the chance to work with a variety of clients and develop your skills in customer service, benefits enrollment, and communication.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong knowledge of benefits enrollment processes and procedures.
  • Ability to maintain confidentiality and handle sensitive information.