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Customer Care Assistant

2 months ago

Kennedy Space Center, United States Qonten Full time

Position: Entry-Level Customer Service Assistant

As a vital member of our team at Qonten, you will engage with customers through various communication channels, including phone and email. Your primary responsibility will be to address customer inquiries and resolve issues in a timely and professional manner.

Key Responsibilities:

  • Provide exceptional support to both internal and external customers.
  • Develop a comprehensive understanding of our products to effectively assist customers.
  • Maintain a positive and courteous demeanor while handling customer interactions.
  • Collaborate with team members to ensure customer satisfaction.

Qualifications:

  • Previous experience in customer service or a related field is preferred but not required.
  • Strong communication skills and the ability to manage multiple tasks efficiently.
  • Willingness to learn and adapt in a fast-paced environment.

Join us at Qonten and contribute to our mission of delivering outstanding customer service.