Customer Experience Specialist
4 days ago
We are looking for a skilled and customer-focused Customer Experience Specialist to join our team at La Farm Bakery. As a key member of our retail team, you will be responsible for delivering an exceptional customer experience, ensuring every interaction is friendly, efficient, and exceeds customer expectations.
The ideal candidate will possess excellent communication skills, a strong sense of urgency to serve every customer, and the ability to multitask in a fast-paced environment.
**Key Responsibilities:**
- Customer Service: Provide world-class customer service, responding promptly to customer inquiries and resolving issues efficiently.
- Product Knowledge: Develop and maintain expertise in our products, including bread, pastry, baked goods, coffee, cheese, and specialty items, to effectively sell, up-sell, sample, pair, merchandise, and present products.
- Store Operations: Ensure accurate cash handling, stock management, and store cleanliness, maintaining a safe and healthy working environment.
Benefits:
- A competitive salary of $52,000 - $72,000 per year, depending on experience.
- Medical insurance (PPO/HDHP), dental/vision coverage, long-term/short-term disability, employee life insurance, and accidental death & dismemberment.
- Paid time off, free bread, EAP, store discounts, meal discounts, tip pool for hourly associates, and other great perks.
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