La Farm Bakery Team Member
3 weeks ago
We are seeking a talented and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a seamless and enjoyable experience for every guest who visits our bakery.
About You
To succeed in this role, you should have excellent communication skills, a passion for providing outstanding customer service, and the ability to work effectively in a fast-paced environment. If you are a team player with a positive attitude and a keen sense of urgency, we would love to hear from you
Essential Responsibilities
- Provide exceptional customer service to all guests, responding promptly to their needs and exceeding their expectations
- Maintain a clean and organized workspace, adhering to health and safety standards at all times
- Collaborate with colleagues to ensure seamless execution of orders, including coffee and food delivery
- Develop constructive relationships with internal and external customers, ensuring timely resolution of issues
- Stay up-to-date on product knowledge, enabling effective sales, up-selling, and merchandising of products
Requirements
- Exceptional customer service skills, with a proven track record of delivering results in a fast-paced environment
- Ability to work independently, prioritizing tasks and managing time effectively
- Strong verbal communication skills, with the ability to build rapport with diverse groups of people
- Flexibility required, with weekend and holiday work necessary
What We Offer
- Competitive salary: $35,000 per annum (estimated)
- Comprehensive benefits package, including medical insurance, dental/vision coverage, long-term/short-term disability, employee life insurance, and accidental death & dismemberment
- Opportunities for growth and development within our dynamic organization
About La Farm Bakery
We are a passionate team dedicated to creating an exceptional customer experience through our high-quality products and personalized service. Join us in our mission to make every guest feel valued and appreciated
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