Restaurant Operations Manager

3 days ago


Charleston, West Virginia, United States Chick-fil-A Full time
Restaurant Team Leader Job Description

We are seeking an experienced Restaurant Team Leader to oversee the daily operations of our restaurant. As a key member of our team, you will work closely with our Operations Directors to ensure the smooth running of our business.

Key Responsibilities:
  • Leadership and Development: Complete our Operations Development and Leadership Development curriculums to prepare for success in the role.
  • Operational Decision Making: Liaise with superiors to make decisions for operational activities and set strategic goals.
  • Day-to-Day Operations: Plan and monitor the day-to-day running of business to ensure smooth progress.
  • Team Coaching: Coach and Develop Team Members to pursue excellence in their roles.
  • Process Improvement: Regularly evaluate and innovate business procedures to drive improvement and growth.
  • Performance Review: Coordinate with Director Team to review monthly performance goals, developing systems to drive the team toward greater performance.
Requirements:
  • Leadership Experience: Proven experience leading teams and driving performance.
  • Organizational Skills: Excellent organizational and leadership abilities.
  • Communication Skills: Outstanding communication and people skills.
  • Data Analysis: Working knowledge of data analysis and performance/operations metrics.

About Chick-fil-A, Inc.:

Chick-fil-A, Inc. was founded by S. Truett Cathy in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.



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