Office Support Specialist

3 weeks ago


Tampa, Florida, United States Highwoods Properties Full time
About the Role
The Administrative Assistant will provide essential support for our asset management, property management, and maintenance teams. This role is a key part of our Tampa division office operations, ensuring seamless communication with customers, vendors, and the public.

Responsibilities
We are seeking an organized and detail-oriented individual to assist in various tasks, including:
  • * Building strong customer relationships by addressing concerns and inquiries in a professional manner
    * Assisting with customer relations opportunities to promote open communication and trust between Highwoods Properties and our customers
    * Supporting efforts to drive customer retention, reduce churn, and increase overall customer satisfaction
    * Handling correspondence with customers and vendors; creating templates for management staff use
    * Creating trade contracts and managing their execution via DocuSign
    * Maintaining current property management emergency/hurricane manual, property lists, building data, customer data, and property management division information
    * Processing purchase orders, PCard transactions, and invoices as needed
    * Assisting property managers with special events
    * Tracking and updating vendor and customer certificates of insurance
    * Providing administrative support during emergencies and maintaining active communication
    * Managing uniform inventory for Maintenance and HVAC Techs, placing orders as necessary

Requirements
This position requires:
  • * Demonstrated organizational and time management skills
    * Strong interpersonal and communication skills
    * Detail-oriented and analytical abilities
    * Excellent written and in-person communication skills
    * Proficiency in MS Office, Adobe Pro, and DocuSign software

What We Offer
We offer a competitive salary of $52,000 per year, based on location and experience.

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