Office Support Specialist
3 weeks ago
The Administrative Assistant will provide essential support for our asset management, property management, and maintenance teams. This role is a key part of our Tampa division office operations, ensuring seamless communication with customers, vendors, and the public.
Responsibilities
We are seeking an organized and detail-oriented individual to assist in various tasks, including:
- * Building strong customer relationships by addressing concerns and inquiries in a professional manner
* Assisting with customer relations opportunities to promote open communication and trust between Highwoods Properties and our customers
* Supporting efforts to drive customer retention, reduce churn, and increase overall customer satisfaction
* Handling correspondence with customers and vendors; creating templates for management staff use
* Creating trade contracts and managing their execution via DocuSign
* Maintaining current property management emergency/hurricane manual, property lists, building data, customer data, and property management division information
* Processing purchase orders, PCard transactions, and invoices as needed
* Assisting property managers with special events
* Tracking and updating vendor and customer certificates of insurance
* Providing administrative support during emergencies and maintaining active communication
* Managing uniform inventory for Maintenance and HVAC Techs, placing orders as necessary
Requirements
This position requires:
- * Demonstrated organizational and time management skills
* Strong interpersonal and communication skills
* Detail-oriented and analytical abilities
* Excellent written and in-person communication skills
* Proficiency in MS Office, Adobe Pro, and DocuSign software
What We Offer
We offer a competitive salary of $52,000 per year, based on location and experience.
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