Patient Services Coordinator

5 days ago


SaintPriestlaFeuille, Nouvelle-Aquitaine, United States US Fertility, LLC Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Services Representative to join our team at US Fertility, LLC. As a key member of our staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.

Key Responsibilities:
  • Patient Account Management: Maintain accurate and up-to-date patient records, including financial and insurance information.
  • Scheduling and Coordination: Schedule appointments and optimize patient flow to ensure efficient use of provider time and treatment rooms.
  • Customer Service: Provide timely and effective resolution to patient concerns and issues, ensuring high levels of customer satisfaction.
  • Benefits and Financial Guidance: Consult with patients regarding their benefits, coverage, and financial options.
  • Communication and Interpersonal Skills: Develop and maintain strong relationships with patients, providers, and staff through effective communication and interpersonal skills.
Requirements:
  • Education: High School diploma required.
  • Experience: Minimum 2 years of applicable work experience in a healthcare or administrative setting.
  • Skills: Extensive knowledge of insurance, benefits, medical terminology, and medical billing; strong communication and interpersonal skills; ability to work independently and as part of a team.
What We Offer:
  • Competitive Compensation: Competitive pay and bonus structure.
  • Comprehensive Training: Ongoing training and development opportunities to enhance your skills and knowledge.
  • Meaningful Work: The opportunity to make a positive impact in the lives of our patients and contribute to the growth and success of our organization.


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